At a Glance
- Tasks: Keep our vibrant retirement community clean and tidy while supporting residents.
- Company: Award-winning not-for-profit organisation focused on community and individual growth.
- Benefits: 28 days' leave, health support, training opportunities, and flexible working options.
- Other info: Inclusive culture with diverse staff networks and career development opportunities.
- Why this job: Join a compassionate team making a real difference in people's lives every day.
- Qualifications: Experience in cleaning or catering is a plus; good customer service skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
We're proud to be recognised as the 2025 Housing with Care Employer of the Year and we're excited to welcome a new General Assistant – Cleaning to our vibrant Retirement Community at Portland House, Carver Drive, Marple, Stockport, Cheshire, SK6 7QG. You'll be part of a compassionate, community‑focused team supporting our retirement community residents, that puts people first – every single day. We're a not‑for‑profit organisation that reinvests in our people and our services, celebrating individuality and helping you thrive both personally and professionally.
Responsibilities
- Keep communal areas, offices, and kitchens clean and tidy.
- Complete all cleaning duties to a high standard.
- Report any faults or hazards to maintain a safe environment.
- Monitor stock levels and ensure equipment is used safely.
- Help prepare meals and drinks while respecting customers' needs, privacy and dignity.
Qualifications
- Experience with general cleaning duties (desirable).
- Some experience in a domestic or catering environment.
- Level 2 diploma in housekeeping or catering, or willingness to work towards it.
- Good interpersonal and customer service skills.
- Basic understanding of health and safety in the workplace.
Benefits
- 28 days' annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme.
- Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, and an Employee Assistance Programme offering medical, financial and legal advice, as well as short‑term counselling.
- Company‑paid life insurance.
- Parental leave arrangements and annual leave purchase scheme.
- Company‑funded training and ongoing career development opportunities.
- Flexible working options and an inclusive culture supported by staff networks (PRISM, Disability, Race Equality, Parent networks).
- Exclusive retail discounts, Cycle to Work and salary sacrifice arrangements.
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds, supporting our commitment to an inclusive environment for all employees and customers. Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living.
Cleaner employer: Sanctuary Group
Sanctuary Supported Living is an exceptional employer, recognised as the 2025 Housing with Care Employer of the Year, offering a supportive and inclusive work environment at our vibrant Retirement Community in Marple. We prioritise employee wellbeing with generous benefits such as 28 days' annual leave, health and wellbeing support, and funded training opportunities, ensuring that our team thrives both personally and professionally while making a meaningful impact in the lives of our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaner
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the retirement community sector. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Be ready for an informal chat! Sometimes, employers prefer to meet candidates for a quick coffee before the formal interview. Brush up on your conversation skills and be prepared to discuss why you’re passionate about supporting the community.
✨Tip Number 3
Show off your cleaning skills! If you get the chance, offer to demonstrate your cleaning techniques during the interview. It’s a great way to showcase your attention to detail and commitment to high standards.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our community-focused team. Plus, it shows you’re genuinely interested in being part of our mission.
We think you need these skills to ace Cleaner
Some tips for your application 🫡
Show Your Passion for Cleaning:When writing your application, let us know why you love cleaning! Share any experiences that highlight your attention to detail and commitment to maintaining a tidy environment. We want to see your enthusiasm shine through!
Highlight Relevant Experience:If you've got experience in cleaning or catering, make sure to mention it! Even if it's just a little bit, we value any background that shows you're familiar with the responsibilities of the role. It helps us see how you'd fit into our community-focused team.
Be Personable:Since this role involves interacting with residents, it's important to convey your interpersonal skills. Use your application to demonstrate how you connect with others and respect their needs, privacy, and dignity. We’re all about putting people first!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing benefits!
How to prepare for a job interview at Sanctuary Group
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Cleaner in a retirement community. Familiarise yourself with the importance of maintaining cleanliness and safety for residents. This will help you demonstrate your commitment to their well-being during the interview.
✨Showcase Your Interpersonal Skills
Since this role involves working closely with residents, it's crucial to highlight your customer service skills. Be ready to share examples of how you've interacted positively with others in previous roles, especially in a domestic or catering environment.
✨Prepare for Health and Safety Questions
Brush up on basic health and safety practices relevant to cleaning. You might be asked about how you would handle hazardous situations or maintain a safe environment. Showing that you take these matters seriously will impress your interviewers.
✨Express Your Willingness to Learn
If you don’t have a Level 2 diploma in housekeeping or catering yet, don’t sweat it! Emphasise your eagerness to work towards it. Mention any training or development opportunities you’re interested in, as this shows you're committed to growing within the organisation.
