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- Tasks: Coordinate gas works, manage customer needs, and ensure high-quality service delivery.
- Company: Join a not-for-profit organisation dedicated to making a difference in people's lives.
- Benefits: Enjoy 25 days annual leave, pension contributions, and wellbeing support.
- Why this job: Be part of a team that values diversity and inclusion while helping residents.
- Qualifications: Strong communication skills and experience with data analysis required.
- Other info: Flexible working between home and office with excellent career progression opportunities.
The predicted salary is between 36850 - 38790 £ per year.
Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
Location and Working Hours: Chester based with a balance of home and office working. £36,850 - £38,790 per year. 40 hours per week – Monday to Friday, 8:00am – 16:30pm.
Position Overview: We have an opportunity for a Gas Works Coordinator to join our Operations team in Chester. The role will be responsible for delivering a high quality and effective administrative and support service for residents in relation to planned gas works. Daily tasks will include raising purchase orders, interrogating complaints and tracking of equipment used by employees. The role will be balanced between working from home and the office and will mostly be lone working with support offered by Operations and Service Delivery Managers when needed.
The role of Gas Works Coordinator will include:
- Managing the planning of all gas works jobs
- Communicating with customers and identifying their needs in relation to planned gas works to ensure any special requirements are identified and managed appropriately
- Organising team meetings and taking minutes for these, ensuring they are sent out after the meeting
- Building and maintaining relationships with key stakeholders
- Delivering high quality services to satisfy the needs and expectations of current and future residents
- Liaising with installers ensuring the job has been completed to a high standard and equipment is counted for
Skills and experiences:
- Ability to use data driven insights to identify good and poor performance areas
- Working knowledge of effective communication at all levels
- Previous experience of extracting and interrogating data from computer systems
- Good understanding of written and spoken English
- Working knowledge of good practice consultation or customer participation activities and practices
- Proven experience of working to deadlines and prioritising workloads
- Basic user of Microsoft Packages including Word and Excel
About us: We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
Benefits:
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Wellbeing support and tools
- Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
- £36,850 per annum (rising to £38,790 per annum after 12 months, subject to satisfactory performance)
Interviews are expected to take place during the week commencing 2nd March 2026. The exact date will be confirmed with shortlisted candidates. If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Building Equality and Diversity: Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Gas Works Coordinator in Chester employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Works Coordinator in Chester
✨Tip Number 1
Get to know the company! Research Sanctuary's values and mission. When you understand what they stand for, you can tailor your conversations during interviews to show how you align with their goals.
✨Tip Number 2
Practice your communication skills. As a Gas Works Coordinator, you'll need to liaise with customers and stakeholders. Role-play common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Showcase your organisational skills. Prepare examples of how you've managed projects or tasks in the past. This will demonstrate your ability to handle the planning of gas works jobs effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Sanctuary.
We think you need these skills to ace Gas Works Coordinator in Chester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Gas Works Coordinator role. We want to see how you can contribute to our mission of providing outstanding customer service!
Showcase Your Communication Skills: Since this role involves liaising with customers and stakeholders, it's crucial to demonstrate your effective communication abilities. Use clear and concise language in your application to reflect this skill.
Highlight Relevant Experience: If you've got experience in managing projects or working with data, make it shine! We love seeing how your past roles have prepared you for the responsibilities of coordinating gas works.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sanctuary Group
✨Know Your Stuff
Make sure you understand the role of a Gas Works Coordinator inside out. Familiarise yourself with the responsibilities, like managing gas works jobs and liaising with customers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves a lot of communication with customers and stakeholders, be prepared to demonstrate your effective communication skills. Think of examples where you've successfully managed customer needs or resolved complaints, as this will highlight your ability to build strong relationships.
✨Be Data Savvy
The job requires a good understanding of data-driven insights. Brush up on your experience with extracting and interrogating data from computer systems. Be ready to discuss how you've used data to identify performance areas in previous roles, as this will show your analytical skills.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as prioritising workloads or managing deadlines. Prepare to discuss how you'd handle these situations, as it will demonstrate your problem-solving abilities and readiness for the challenges of the job.
