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- Tasks: Join our team to keep communal areas clean and tidy while helping the community.
- Company: Sanctuary Property Services, a not-for-profit organisation focused on outstanding customer service.
- Benefits: Enjoy 25 days annual leave, pension contributions, and employee discounts.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in cleaning or caretaking roles and good communication skills.
- Other info: Inclusive culture that values diversity and offers excellent career growth opportunities.
The predicted salary is between 27940 - 29411 £ per year.
We are seeking a Caretaker to join our team based within the Forest Gate area, covering a large patch working within a small caretaking team. As a Caretaker, you will be responsible for cleaning communal areas of high-rise buildings as well as carrying out bulk removals and disposing of items in a correct manner.
Responsibilities
- Removal of bulk and overspills
- Undertaking general caretaking duties including cleaning of communal areas e.g. staircases
- Grounds maintenance tasks to include litter picking and general upkeep
- Working with customers to resolve issues and improve services
- Completing all documents and paperwork concerning tasks completed
- Carrying out Health and Safety inspections and reporting necessary repairs
- Complying with relevant policies and being Health and Safety oriented
- Ensuring tools and equipment are maintained in a suitable condition
Experience
- Experience in a similar cleaning role or completing similar tasks
- Understanding of COSHH regulations
- Practical experience in operating hand tools and light machinery
- Some experience of working to deadlines and prioritising workloads
- Working knowledge of Health and Safety legislation
- Good communication and customer care skills
This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full manual valid UK driving licence.
Organisation & Culture
Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
Inclusion & Diversity
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.
Benefits
- 25 days annual leave plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
Role salary is £27,940 with an additional policy allowance of £793 per annum (rising to £29,411 with an additional policy allowance of £835 per annum after 12 months, subject to satisfactory performance).
Caretaker employer: Sanctuary Group.
Contact Detail:
Sanctuary Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caretaker
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Sanctuary Property Services. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to caretaking duties, like how you handle bulk removals or maintain cleanliness in communal areas. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your skills! If you have experience with hand tools or light machinery, be ready to discuss specific examples. Highlighting your practical knowledge will demonstrate that you’re not just a talker but someone who can get the job done.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Caretaker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in caretaking and cleaning roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Show Your Customer Care Skills: Since this role involves working with customers, it’s important to demonstrate your communication and customer care skills. Share examples of how you've resolved issues or improved services in previous roles – we love a good story!
Be Health and Safety Savvy: Familiarise yourself with Health and Safety legislation and COSHH regulations. Mention any relevant training or experience you have in your application, as this will show us that you're serious about safety on the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Sanctuary Group.
✨Know Your Responsibilities
Make sure you understand the key responsibilities of a Caretaker, like cleaning communal areas and handling bulk removals. Familiarise yourself with COSHH regulations and Health and Safety legislation, as these will likely come up during your interview.
✨Showcase Your Experience
Be ready to discuss your previous experience in similar roles. Highlight any practical experience with hand tools or light machinery, and share examples of how you've successfully managed deadlines and prioritised workloads.
✨Demonstrate Customer Care Skills
Since this role involves working with customers, prepare to talk about how you've resolved issues in the past. Think of specific examples where you provided excellent customer service and improved the experience for others.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows your interest in the role and the company. You might want to ask about the team dynamics, the types of challenges you might face, or how they support inclusion and diversity within the workplace.
