Care and Support Assistant

Care and Support Assistant

Stoke-on-Trent Full-Time No home office possible
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At a Glance

  • Tasks: Support individuals with learning disabilities to maximise their independence and well-being.
  • Company: Sanctuary Supported Living is a not-for-profit organisation dedicated to personalised care and support services.
  • Benefits: Enjoy 25+ days holiday, flexible working, health plans, and discounts from major retailers.
  • Why this job: Make a real impact in people's lives while growing your skills in a supportive environment.
  • Qualifications: Experience in personal care is desirable; NVQ 2 in Health and Social Care is a plus.
  • Other info: We value diversity and encourage applications from all backgrounds.

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Stoke-on-Trent, Staffordshire, GB, ST3 4JR

Department: Health and Social Care (Qualified and Non-Qualifie)

Operation: Sanctuary Supported Living

Closing Date: .

Requisition: 227294

Care and Support Assistant

£12.60 per hour

Sanctuary Supported Living is delighted to be recruiting for a Care and Support Assistant at our CQC Registered Learning Disabilities Scheme in Eastgate, Stoke.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

We’re a national organisation, but we’re not‑for‑profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives.

Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

The role of Care and Support Assistant will include:

  • Providing support to encourage our customers with learning and physical disabilities to maximise their own potential and independence
  • Key working with individuals to support them in setting out a care and support plan
  • Following care plans and writing comprehensive care notes
  • Providing a high quality, personalised care and support service, including the sensitive delivery of personal care and managing medication
  • Helping customers to get up, wash and dress
  • Supporting customers to go into the local community (e.g., visits to local shops and cafés, visiting friends and attending GP appointments)
  • Promoting a positive culture by engaging with customers to prevent social isolation
  • Working with customers and other staff members to ensure a clean and comfortable environment
  • Promoting safe practices and undertaking risk assessments

Skills and experiences:

  • Prior experience delivering personal care is desirable
  • Ability to work well both as part of a team and on own initiative
  • Ability to be flexible and adapt to the changing needs of customers
  • Excellent organisation skills
  • NVQ 2 in Health and Social Care, or willingness to work towards it, is desirable

Benefits:

  • At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
  • A pension scheme with employer contributions
  • A variety of online discounts and rewards from major retailers
  • Health and well‑being plans
  • Life assurance
  • Family‑friendly arrangements, including opportunities for flexible working
  • Tax‑efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities

Job Reference: 227294

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don\’t forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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Care and Support Assistant employer: Sanctuary Group

Sanctuary Supported Living is an exceptional employer dedicated to making a positive impact in the community through personalised care and support services. Located in Stoke-on-Trent, our not-for-profit organisation offers a rewarding work culture with comprehensive training, generous holiday allowances, and flexible working arrangements, ensuring that every employee can thrive while helping others achieve their independence. Join us to be part of a team that values diversity, inclusion, and personal growth, making a real difference in people's lives every day.
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Contact Detail:

Sanctuary Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Care and Support Assistant

✨Tip Number 1

Familiarise yourself with the specific needs of individuals with learning and physical disabilities. Understanding their challenges and how to support them can set you apart during interviews.

✨Tip Number 2

Highlight any relevant experience you have in personal care or working in a similar environment. Sharing real-life examples of how you've made a difference can resonate well with the hiring team.

✨Tip Number 3

Demonstrate your flexibility and adaptability by preparing examples of how you've successfully handled changing situations in previous roles. This is crucial in a care setting where needs can vary daily.

✨Tip Number 4

Research Sanctuary Supported Living's values and mission. Showing that you align with their commitment to inclusivity and customer care can make a strong impression during your application process.

We think you need these skills to ace Care and Support Assistant

Personal Care Skills
Empathy and Compassion
Communication Skills
Teamwork
Flexibility and Adaptability
Organisational Skills
Risk Assessment
Problem-Solving Skills
Understanding of Learning Disabilities
Time Management
Record Keeping
Community Engagement
Ability to Follow Care Plans
NVQ Level 2 in Health and Social Care (or willingness to work towards)

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Care and Support Assistant position. Tailor your application to highlight relevant experiences that align with these requirements.

Highlight Relevant Experience: If you have prior experience in delivering personal care or working with individuals with learning disabilities, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your skills and how they relate to the role.

Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for supporting individuals with disabilities. Mention why you want to work for Sanctuary Supported Living and how you can contribute to their mission of promoting independence.

Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the care sector.

How to prepare for a job interview at Sanctuary Group

✨Show Your Passion for Care

Make sure to express your genuine interest in helping others, especially those with learning and physical disabilities. Share any personal experiences or motivations that led you to pursue a career in care, as this will resonate well with the interviewers.

✨Demonstrate Flexibility and Adaptability

Highlight your ability to adapt to changing situations and needs of customers. Prepare examples from past experiences where you successfully adjusted your approach to meet individual requirements, showcasing your problem-solving skills.

✨Prepare for Scenario-Based Questions

Expect questions that assess your practical skills in delivering personal care and support. Think about specific scenarios you might face in the role and how you would handle them, focusing on your communication and empathy skills.

✨Emphasise Teamwork and Collaboration

Since the role involves working closely with other staff members, be ready to discuss your experience in team settings. Share examples of how you have effectively collaborated with colleagues to provide high-quality care and support.

Care and Support Assistant
Sanctuary Group
Location: Stoke-on-Trent
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