Care and Support Assistant

Care and Support Assistant

Canterbury Full-Time No home office possible
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At a Glance

  • Tasks: Provide personalised care and support to help customers live independently.
  • Company: Sanctuary Supported Living is a not-for-profit organisation focused on personalised housing and care services.
  • Benefits: Enjoy 25+ days holiday, flexible working, health plans, and discounts from major retailers.
  • Why this job: Make a real impact in people's lives while growing your skills in a supportive environment.
  • Qualifications: Experience in personal care is desirable; NVQ 2 in Health and Social Care is a plus.
  • Other info: Diverse and inclusive workplace committed to employee well-being and development.

Department: Health and Social Care (Qualified and Non-Qualifie

Operation: Sanctuary Supported Living

Closing Date: .

Requisition: 227013

Care and Support Assistant

26a The Oaks & 26b The Willow, Sussex Avenue, Kent CT1 1RT

£13.23 per hour Full time hours available

Sanctuary Supported Living is delighted to be recruiting for a Care and Support Assistant at our (CQC Registered Learning Disabilities Service, Sussex Avenue Kent

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

The role of Care and Support Assistant will include:

  • Providing support to encourage our customers with learning and physical disabilities to maximise their own potential and independence
  • Key working with individuals to support them in setting out a care and support plan
  • Following care plans and writing comprehensive care notes
  • Providing a high quality, personalised care and support service including the sensitive delivery of personal care and managing medication
  • Helping customers to get up, washed and dressed
  • Supporting customers to go to into the local community e.g. visits to local shops and cafes, visiting friends and attending GP appointments
  • Promoting a positive culture by engaging with customers to prevent social isolation
  • Working with customers and other staff members to ensure a clean and comfortable environment
  • Promoting safe practices and undertaking risk assessments

Skills and experiences

  • Prior experience delivering personal care is desirable
  • Ability to work well both as part a team and on own initiative
  • Ability to be flexible and adapt to the changing needs of customers
  • NVQ 2 in Health and Social Care, or willing to work towards, is desirable

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

  • At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata
  • A pension scheme with employer contributions
  • A variety of online discounts and rewards from major retailers
  • Health and well-being plans
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities

Job Reference: 227013

Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced.

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don\’t forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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Care and Support Assistant employer: Sanctuary Group

Sanctuary Supported Living is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in Kent. With a strong focus on employee growth, we offer comprehensive training, flexible working arrangements, and generous benefits including up to 30 days of paid holiday and health and well-being plans. Join us to make a meaningful impact in the lives of our customers while enjoying a rewarding career that values your contributions.
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Contact Detail:

Sanctuary Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Care and Support Assistant

✨Tip Number 1

Familiarise yourself with the specific needs of individuals with learning disabilities. Understanding their unique challenges and how to provide personalised support will set you apart during interviews.

✨Tip Number 2

Highlight any relevant experience in care roles, even if it's informal. Sharing personal stories or examples of how you've supported others can demonstrate your caring nature and commitment to the role.

✨Tip Number 3

Prepare to discuss your flexibility and adaptability in previous roles. The ability to adjust to changing circumstances is crucial in care settings, so be ready to provide examples.

✨Tip Number 4

Research Sanctuary Supported Living's values and mission. Showing that you align with their commitment to inclusivity and customer care can make a strong impression during your application process.

We think you need these skills to ace Care and Support Assistant

Personal Care Experience
Empathy and Compassion
Teamwork
Adaptability
Excellent Organisation Skills
Communication Skills
Problem-Solving Skills
Time Management
Record Keeping
Medication Administration
Risk Assessment
Customer Engagement
Flexibility
NVQ 2 in Health and Social Care (or willingness to work towards)

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Care and Support Assistant position. Tailor your application to highlight relevant experiences that align with these requirements.

Craft a Personal Statement: Write a compelling personal statement that reflects your passion for care work. Share specific examples of how you've demonstrated kindness, flexibility, and teamwork in previous roles or experiences.

Highlight Relevant Experience: If you have prior experience in delivering personal care, make sure to detail this in your CV. Include any relevant qualifications, such as NVQ 2 in Health and Social Care, and explain how they relate to the role.

Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at Sanctuary Group

✨Show Your Caring Nature

During the interview, it's essential to convey your kind and caring nature. Share specific examples from your past experiences where you provided personal care or support to others, highlighting how you made a positive impact on their lives.

✨Demonstrate Flexibility

The role requires adaptability to meet the changing needs of customers. Be prepared to discuss situations where you've had to adjust your approach or work schedule to accommodate others, showcasing your ability to be flexible in a care environment.

✨Highlight Teamwork Skills

Working as part of a team is crucial in this role. Talk about your experiences collaborating with colleagues in previous jobs, focusing on how you contributed to a positive team dynamic and supported each other in delivering high-quality care.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think through potential situations you might face as a Care and Support Assistant and how you would respond effectively to ensure the safety and well-being of residents.

Care and Support Assistant
Sanctuary Group
Location: Canterbury

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