At a Glance
- Tasks: Lead a team to manage grounds maintenance, cleaning, and compliance services.
- Company: Join a not-for-profit organisation dedicated to making a difference in people's lives.
- Benefits: Enjoy 25 days annual leave, pension contributions, and wellbeing support.
- Other info: Flexible benefits and a diverse culture await you!
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: ILM membership required; experience in facilities management preferred.
The predicted salary is between 43921 - 46232 £ per year.
We have an opportunity for an Estates Service Manager based in Canterbury, covering our Kent area. This role forms part of the Estates team and involves leading a team of 14 operatives which includes Grounds, cleaning, caretaking and compliance.
Responsibilities
- Ensure the effective management of frontline grounds maintenance, cleaning, and compliance teams to ensure the availability of suitably trained resources on-site to meet statutory requirements including Building Safety and related compliance at all times.
- Support, monitor and review performance of self and sub-contractors; review risk assessments and produce site-specific written schemes to ensure a robust maintenance regime is loaded onto the business systems.
- Provide technical support to field engineers and assist in improving business efficiency without compromising compliance.
- Support the review of weekly engineers’ paperwork and exemptions escalated by audits, and ensure statutory certification content, quality, and compliance to mitigate risk and maximise opportunity.
- Respond positively to complaints and breakdowns in service delivery to meet customer expectations in accordance with contract and service specifications.
Qualifications and Skills
- To ensure full compliance with health and safety legislation, candidates must be qualified to ILM membership (The Institute of Leadership). Original certification verifying proof of qualifications must be brought to the interview; copies and CSCS cards will not be accepted.
- Recent experience in a similar role, preferably within a building maintenance or facilities management environment.
- Proven experience analyzing and diagnosing complex problems and implementing effective solutions.
- Working knowledge of the application of Health and Safety legislation.
- This role will involve driving on company business; a full valid UK driving licence is required to drive a company vehicle.
About us
We provide in-house repairs and maintenance for a wide range of properties as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
Benefits and package
- 25 days annual leave (rising to 30 days) plus public holidays
- Pension scheme with employer contributions
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Wellbeing support and tools
- Staff Networks supporting inclusion
Salary: £43,921 per annum (rising to £46,232 per annum after 12 months, subject to satisfactory performance)
How to apply and support
If you’re unsure about any details or want to discuss adjustments, our talent team can help.
Note: Sanctuary reserves the right to close or extend closing dates depending on application numbers; early applications are encouraged. We work closely with the Home Office to prevent unlawful working. A basic Disclosure and Barring Service check will be required for successful applicants and will be paid for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
