At a Glance
- Tasks: Support individuals with disabilities in daily living skills and promote social inclusion.
- Company: Join a compassionate, community-focused team at Sanctuary Supported Living.
- Benefits: Enjoy 33 days annual leave, health plans, and learning opportunities.
- Other info: Diverse and inclusive workplace committed to your growth and well-being.
- Why this job: Make a real difference in people's lives while growing personally and professionally.
- Qualifications: NVQ Level 2 in Health and Social Care or willingness to work towards it.
The predicted salary is between 27000 - 28000 £ per year.
Location: Birkenhead, Merseyside, GB, CH41 4NH
Department: Health and Social Care (Qualified and Non-Qualified)
Operation: Sanctuary Supported Living
Pay: £13.15 per hour
Hours: as and when required
We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Bank Support Assistant to our vibrant disability service at 7 Cardigan Avenue, Birkenhead CH41 4NH. You’ll be part of a compassionate, community-focused team supporting people with a disability, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.
Your role:
- Provide a hands‑on, high‑quality support service
- Encourage customers to develop daily living skills such as cooking, cleaning, shopping and community involvement
- Promote social inclusion and help customers build confidence, resilience and self‑esteem
- Work with agencies on behalf of customers, encouraging choice and acting as an advocate when needed
- Maintain a safe environment and follow relevant regulations and practices
- Caring, approachable nature
- Ability to keep accurate records and share information clearly with the team
- Excellent communication skills to build positive relationships with customers, families and agencies
- Experience working effectively as part of a team
- Positive and accepting approach to customers whatever their needs
- NVQ Level 2 in Health and Social Care or willingness to work towards it
- Proficient technology/IT skills (Microsoft Office and similar)
Your rewards:
You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:
- A variety of online discounts and rewards from major retailers
- Health and well‑being plans
- A wide range of learning and development opportunities
Some rewards are subject to a qualifying period or other criteria – visit our website for more information.
Before you apply:
We can only accept applications from individuals with the right to work in the UK. All roles require safeguarding and pre‑employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch. Internal candidates should apply via their internal careers account. We may close this advert early, so please apply as soon as possible.
Job Reference: 228618
Inclusion is one of our core values:
We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.
Building Equality and Diversity:
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
Bank Support Assistant - Disabilities (CQC) in Birkenhead employer: Sanctuary Group
Sanctuary Supported Living is an exceptional employer, recognised as the 2025 Housing with Care Employer of the Year, offering a supportive and inclusive work environment in Birkenhead. With a strong commitment to employee growth, we provide extensive learning and development opportunities, alongside generous benefits such as 33 days' annual leave and health and well-being plans. Join our compassionate team dedicated to making a positive impact in the lives of individuals with disabilities, where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Support Assistant - Disabilities (CQC) in Birkenhead
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how your skills align with the role of Bank Support Assistant.
✨Tip Number 3
Showcase your passion for helping others! During the interview, share personal stories or experiences that highlight your caring nature and commitment to supporting people with disabilities. This will resonate well with the team and demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It’s a great way to leave a lasting impression and reiterate your enthusiasm for the position.
We think you need these skills to ace Bank Support Assistant - Disabilities (CQC) in Birkenhead
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for supporting people with disabilities shine through. We want to see that you genuinely care about making a difference in their lives!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the role of a Bank Support Assistant.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, as this helps us understand how you can contribute to our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sanctuary Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Bank Support Assistant. Familiarise yourself with the key skills required, such as promoting social inclusion and encouraging daily living skills. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Compassionate Nature
Since this role involves supporting individuals with disabilities, it's crucial to convey your caring and approachable nature during the interview. Share specific examples from your past experiences where you've made a positive impact on someone's life, highlighting your ability to build relationships and advocate for others.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about how you would encourage a customer to engage in community activities or how you would maintain a safe environment. Practising these scenarios can help you feel more confident.
✨Emphasise Teamwork and Communication Skills
As a Bank Support Assistant, you'll be working closely with a team and various agencies. Be ready to discuss your experience in collaborative environments and how you effectively communicate with different stakeholders. Highlight any relevant teamwork experiences that showcase your ability to work well with others.
