At a Glance
- Tasks: Support individuals with disabilities in daily living skills and promote social inclusion.
- Company: Award-winning not-for-profit organisation focused on community and individual growth.
- Benefits: Competitive pay, 33 days annual leave, health plans, and learning opportunities.
- Other info: Join a diverse team committed to inclusion and personal development.
- Why this job: Make a real difference in people's lives while growing personally and professionally.
- Qualifications: Compassionate nature, teamwork skills, and willingness to pursue NVQ Level 2 in Health and Social Care.
The predicted salary is between 13 - 13 £ per hour.
£13.15 per hour
Hours as and when required
We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Bank Support Assistant to our vibrant disability service at 7 Cardigan Avenue, Birkenhead CH41 4NH. You’ll be part of a compassionate, community-focused team supporting people with a disability, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day. As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.
Your role
- Provide a hands‑on, high‑quality support service
- Encourage customers to develop daily living skills such as cooking, cleaning, shopping and community involvement
- Promote social inclusion and help customers build confidence, resilience and self‑esteem
- Work with agencies on behalf of customers, encouraging choice and acting as an advocate when needed
- Maintain a safe environment and follow relevant regulations and practices
- Caring, approachable nature
- Ability to keep accurate records and share information clearly with the team
- Excellent communication skills to build positive relationships with customers, families and agencies
- Experience working effectively as part of a team
- Positive and accepting approach to customers whatever their needs
- NVQ Level 2 in Health and Social Care or willingness to work towards it
- Proficient technology/IT skills (Microsoft Office and similar)
Your rewards
You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:
- A variety of online discounts and rewards from major retailers
- Health and well‑being plans
- A wide range of learning and development opportunities
Some rewards are subject to a qualifying period or other criteria – visit our website for more information.
Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living.
Before you apply
We can only accept applications from individuals with the right to work in the UK. All roles require safeguarding and pre‑employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch. Internal candidates should apply via their internal careers account. We may close this advert early, so please apply as soon as possible.
Job Reference: 228618
Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
Bank Support Assistant in Birkenhead employer: Sanctuary Group
Sanctuary Supported Living is an exceptional employer, recognised as the 2025 Housing with Care Employer of the Year, offering a supportive and inclusive work environment in Birkenhead. With a strong commitment to employee growth, we provide extensive training, well-being plans, and generous leave policies, ensuring that our team members feel valued and empowered to make a difference in the lives of those we support. Join us to be part of a compassionate community-focused team that celebrates individuality and fosters personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Support Assistant in Birkenhead
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! Since you'll be working closely with customers and families, it's crucial to demonstrate your ability to build positive relationships. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Showcase your hands-on experience! Whether it's through volunteering or previous jobs, highlight any relevant experience you have in supporting individuals with disabilities. Real-life examples can make a big difference in your interview.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Bank Support Assistant in Birkenhead
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for supporting people with disabilities shine through. We want to see that you genuinely care about making a difference in their lives!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the role of a Bank Support Assistant.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, as this helps us understand how you can contribute to our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sanctuary Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Bank Support Assistant. Familiarise yourself with the key skills mentioned in the job description, like promoting social inclusion and encouraging daily living skills. This will help you demonstrate how your experience aligns with their needs.
✨Showcase Your Compassionate Side
Since this role is all about supporting individuals with disabilities, be prepared to share examples of how you've shown compassion and empathy in previous roles. Think of specific situations where you made a positive impact on someone's life, as this will resonate well with the interviewers.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions that show your interest in their values and culture. Ask about their approach to staff development or how they celebrate individuality within the team. This not only shows you're engaged but also helps you assess if the organisation is the right fit for you.
✨Practice Clear Communication
Excellent communication skills are crucial for this position. During the interview, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable sharing your experiences and answering questions succinctly.
