Maintenance Surveyor in Basildon

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

We have an opportunity for a Maintenance Surveyor to join our Housing and Property Services team, based at our Phoenix House office in Basildon covering surrounding areas. Property Services is responsible for delivering a high quality and cost effective property repairs, compliance and installation and estate services across the UK to mainly internal clients and additionally a small number of external clients. It is also responsible for operational Health and Safety of the service, including fire safety and delivering effective group wide asset management and reinvestment programmes.

The role of Maintenance Surveyor will include:

• Undertaking void specification surveys and managing contractor to complete works as specified to be handed back to lettings team.
• Project management of planned works.
• Undertake damp/mould surveys with ability to effectively scope remedial works and manage contractor to complete works as specified.
• Undertaking legal disrepair surveys with aim to address all defects we as landlords would be liable for while also having the knowledge to dispute claims we would not be liable for to effectively address claims we receive. This would also entail producing comprehensive reports with inclusion of a scotts schedule.
• Undertaking general dilapidation surveys and effectively scope and produce remedial specifications for a contractor to work from and complete.
• Attending and contributing to onsite meetings.
• Coordinating and maintaining relationships with internal and external stakeholders, ensuring they are kept informed of progress by providing clear and precise updates.
• Managing external contractors to ensure maintenance work is carried out in accordance with contract specifications and programmes, ensuring good value for money is obtained and a high quality of workmanship is maintained.
• Carrying out stock condition surveys as required.

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to AssocRIC, MRICS or CIOB, and hold a Degree, HND or HNC in Surveying or currently undertaking the qualifications.
• Proven experience of managing small to medium scale refurbishment projects.
• Proven experience in working with others to deliver property related works, including indirect reports and third-party suppliers.
• Experience of working within a building, surveying and maintenance environment.
• Must have good commercial awareness to ensure we obtain best value for money.
• Working knowledge of legislations and best practice.
• Ability to extract and interpret computerised information and documentation.
• Proficient user of Microsoft packages.

This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence.

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives. As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays.
• A pension scheme with employer contributions from Sanctuary.
• Life Assurance.
• Employee Advice Service including counselling.
• Cycle to Work scheme.
• Voluntary health plans.
• Wellbeing support and tools.
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues.

Role salary is £38,693 with an additional policy allowance of £5,827 per annum (rising to £40,729 with an additional policy allowance of £6,133 per annum after 12 months, subject to satisfactory performance).

If you’re unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.