At a Glance
- Tasks: Support customers with mental health needs and promote daily living skills.
- Company: Award-winning not-for-profit organisation dedicated to mental health support.
- Benefits: Competitive pay, health plans, online discounts, and learning opportunities.
- Other info: Join a diverse team committed to inclusion and personal growth.
- Why this job: Make a real difference in people's lives while growing personally and professionally.
- Qualifications: Caring nature, team player, and NVQ Level 2 in Health and Social Care preferred.
The predicted salary is between 27000 - 28000 € per year.
6 High Street, Dodworth, Barnsley, S75 3RF
£13.15 per hour
Hours as and when required
We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Bank Support Assistant to our vibrant mental health service.
We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.
Your role:
- Support customers with mental health needs to build confidence and reach their potential
- Provide a hands‑on, high‑quality support service
- Encourage daily living skills such as cooking, cleaning, shopping and community involvement
- Promote social inclusion and help customers develop resilience and self‑esteem
- Work with agencies on behalf of customers, encouraging choice and acting as an advocate when needed
- Maintain a safe environment and follow relevant regulations and practices
- Caring, approachable nature
- Ability to keep accurate records and share information clearly with the team
- Excellent communication skills to build positive relationships with customers, families and agencies
- Experience working effectively as part of a team
- Positive and accepting approach to customers whatever their needs
- NVQ Level 2 in Health and Social Care or willingness to work towards it
- Proficient technology/IT skills (Microsoft Office and similar)
Your rewards:
- A variety of online discounts and rewards from major retailers
- Health and well‑being plans
- A wide range of learning and development opportunities
Some rewards are subject to a qualifying period or other criteria – visit our website for more information.
Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living.
Before you apply:
- We can only accept applications from individuals with the right to work in the UK.
- All roles require safeguarding and pre‑employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
- Internal candidates should apply via their internal careers account.
- We may close this advert early, so please apply as soon as possible.
Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.
Building Equality and Diversity:
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application, which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
Bank Support Assistant in Barnsley employer: Sanctuary Group
Sanctuary Supported Living is an exceptional employer, recognised as the 2025 Housing with Care Employer of the Year, dedicated to fostering a vibrant work culture that prioritises employee growth and well-being. With a commitment to inclusivity and personal development, we offer extensive training opportunities, health and well-being plans, and a supportive environment where your individuality is celebrated. Join us in Dodworth, Barnsley, and be part of a team that makes a meaningful impact in the lives of those we support.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Support Assistant in Barnsley
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. Understanding their values and mission will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can support customers with mental health needs.
✨Tip Number 3
Show your passion for helping others! During the interview, share personal stories or experiences that highlight your caring nature and ability to build positive relationships with customers.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows your interest and helps you determine if it’s the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Bank Support Assistant in Barnsley
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for supporting mental health shine through. We want to see how much you care about making a difference in people's lives!
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the role of a Bank Support Assistant.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your thoughts effectively without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with us.
How to prepare for a job interview at Sanctuary Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Bank Support Assistant. Familiarise yourself with how to support customers with mental health needs and the importance of promoting social inclusion. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare examples of how you've effectively communicated with customers or team members in the past. Think about situations where you built positive relationships or advocated for someone’s needs, as these experiences will resonate well with the interviewers.
✨Demonstrate Your Caring Nature
The organisation values a caring and approachable nature, so be ready to discuss your personal approach to supporting others. Share stories that highlight your empathy and understanding, especially in challenging situations. This will help them see how you align with their commitment to celebrating individuality.
✨Prepare Questions About Their Values
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about their commitment to diversity and inclusion, or how they support staff development. This shows that you’re not only interested in the job but also in the company culture and values, which is crucial for a role like this.
