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- Tasks: Support customers with mental health needs to enhance their daily living skills and confidence.
- Company: Sanctuary Supported Living is a not-for-profit organisation dedicated to helping people live independently.
- Benefits: Enjoy online discounts, health plans, and extensive learning opportunities.
- Why this job: Make a real impact in people's lives while growing your career in a supportive environment.
- Qualifications: A caring attitude and Level 2 NVQ in Health and Social Care or willingness to pursue it.
- Other info: Diversity and inclusion are core values; we welcome applicants from all backgrounds.
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Department: Health and Social Care (Qualified and Non-Qualifie
Operation: Sanctuary Supported Living
Closing Date: .
Requisition: 225582
Bank Support Assistant
Wyngarth Court, Queen Street, Lancaster LA1 1LW
£12.70 per hour
Hours as when required
Sanctuary Supported Living is delighted to be recruiting for a Bank Support Assistant at our Mental Health Scheme at Wyngarh Court, Lancaster.
At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.
We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.
No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.
And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.
The role of Bank Support Assistant will include:
- Providing support to encourage our customers with mental health needs to maximise their own potential and
- Providing a high quality, hands-on support service
- Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
- Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem
- Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
- Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices
Skills and experiences:
- A caring, approachable nature and a confident ‘can-do’ attitude
- Ability to keep accurate records and clearly communicate relevant information to team members
- Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
- Experience of working as a member of a team
- A positive and accepting approach to customers whatever their needs
- Level 2 NVQ Health and Social Care, or willing to work towards
Are you ready to be your best?
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- A wide range of learning and development opportunities
Job Reference: 225582
We are only currently accepting applications from those with the right to work in the UK.
If you are applying internally, don\’t forget to use your internal careers account to submit your application.
We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
Job Segment: Counseling, Home Care, Healthcare
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Bank Support Assistant employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Support Assistant
✨Tip Number 1
Familiarise yourself with the values and mission of Sanctuary Supported Living. Understanding their commitment to personalised care and support will help you align your responses during interviews, showcasing how your own values match theirs.
✨Tip Number 2
Highlight any relevant experience you have in mental health support or social care. Be prepared to discuss specific situations where you've made a positive impact on someone's life, as this will demonstrate your capability for the role.
✨Tip Number 3
Network with current or former employees of Sanctuary Supported Living. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your interest in the role and the organisation. Inquiring about training opportunities or team dynamics shows that you're serious about contributing positively to their mission.
We think you need these skills to ace Bank Support Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Bank Support Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a compelling personal statement that reflects your caring nature and 'can-do' attitude. Use specific examples from your past experiences to demonstrate your ability to support individuals with mental health needs.
Highlight Relevant Skills: Make sure to emphasise your communication skills and teamwork experience in your CV. Mention any relevant qualifications, such as a Level 2 NVQ in Health and Social Care, or your willingness to work towards it.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in the care sector.
How to prepare for a job interview at Sanctuary Group
✨Show Your Caring Nature
As a Bank Support Assistant, it's crucial to demonstrate your caring and approachable nature during the interview. Share examples from your past experiences where you have supported individuals, especially those with mental health needs, to highlight your empathy and understanding.
✨Communicate Clearly
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you would build positive relationships with customers and collaborate with team members and external agencies.
✨Highlight Teamwork Experience
Since working as part of a team is vital, come ready to discuss your previous teamwork experiences. Provide specific examples of how you contributed to a team’s success and how you handled any challenges that arose.
✨Demonstrate a 'Can-Do' Attitude
The job requires a confident 'can-do' attitude. During the interview, express your willingness to take on challenges and learn new skills. Share instances where you overcame obstacles or adapted to new situations to show your resilience and positivity.
