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- Tasks: Support customers with learning and physical disabilities to enhance their independence and daily living skills.
- Company: Sanctuary Supported Living is a not-for-profit organisation focused on personalised housing and care services.
- Benefits: Enjoy online discounts, health plans, and extensive training opportunities.
- Why this job: Make a real impact in people's lives while working in a rewarding and supportive environment.
- Qualifications: A caring attitude, good communication skills, and Level 2 NVQ Health and Social Care or willingness to pursue it.
- Other info: Diversity and inclusion are core values; adjustments will be made throughout the application process.
Sanctuary Supported Living is delighted to be recruiting for a Bank Support Assistant at our CQC Registered Learning and Physical Disabilities scheme, Ashfield Court, Darlington. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.
We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.
And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.
The role of Bank Support Assistant will include:
- Providing support to encourage our customers with learning and physical disabilities to maximise their own potential and independence
- Providing a high quality, hands-on support service
- Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
- Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem
- Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
- Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices
Skills and experiences:
- A caring, approachable nature and a confident ‘can-do’ attitude
- Ability to keep accurate records and clearly communicate relevant information to team members
- Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
- Experience of working as a member of a team
- A positive and accepting approach to customers whatever their needs
- Level 2 NVQ Health and Social Care, or willing to work towards
Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- A wide range of learning and development opportunities
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Support Assistant
✨Tip Number 1
Familiarise yourself with the values and mission of Sanctuary Supported Living. Understanding their commitment to supporting independence for individuals with learning and physical disabilities will help you align your responses during interviews and discussions.
✨Tip Number 2
Highlight any relevant experience you have in care or support roles, especially those involving vulnerable individuals. Be prepared to share specific examples of how you've made a positive impact in similar situations.
✨Tip Number 3
Demonstrate your communication skills by engaging with current employees or community members involved in similar work. This can provide insights into the role and show your proactive approach to understanding the job.
✨Tip Number 4
Prepare questions that reflect your interest in the role and the organisation. Asking about training opportunities or team dynamics can show your enthusiasm and commitment to personal development within the company.
We think you need these skills to ace Bank Support Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Bank Support Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a compelling personal statement that reflects your passion for supporting individuals with learning and physical disabilities. Use specific examples from your past experiences to demonstrate your caring nature and ability to encourage independence.
Highlight Relevant Skills: Make sure to emphasise your communication skills, teamwork experience, and any relevant qualifications such as a Level 2 NVQ in Health and Social Care. Clearly outline how these skills will benefit the role and the customers you'll be supporting.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are crucial in a support role.
How to prepare for a job interview at Sanctuary Group
✨Show Your Caring Nature
As a Bank Support Assistant, it's crucial to demonstrate your caring and approachable nature during the interview. Share examples of how you've supported individuals in the past, especially those with learning or physical disabilities, to highlight your empathy and commitment.
✨Communicate Clearly
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you would build positive relationships with customers, families, and team members, as well as how you would keep accurate records.
✨Emphasise Teamwork
Working as part of a team is vital in this position. Be ready to share experiences where you've collaborated effectively with others. Highlight your ability to support colleagues and contribute to a positive team environment, which is key in providing high-quality care.
✨Demonstrate a 'Can-Do' Attitude
A confident 'can-do' attitude is highly valued. During the interview, express your willingness to take on challenges and learn new skills. Discuss any relevant training or qualifications, such as your NVQ in Health and Social Care, or your eagerness to pursue it.
