Sanctuary Housing Association in Banbury is seeking a Customer Account Officer on a temporary basis for up to 6 months. You will handle rent queries and payments for Homeownership properties nationwide, working as part of a team of 10 to keep arrears within target.
The role involves first contact for customers at risk, liaising with Local Authorities on Universal Credit applications, and ensuring compliance with income management regulations.
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Housing Income & Arrears Specialist (Temp) in Banbury employer: Sanctuary Group
Sanctuary Care is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to quality care, our Investors in People Gold accreditation reflects our supportive work culture, where every team member is valued and encouraged to thrive. Enjoy competitive benefits, including generous annual leave, health and wellbeing support, and ongoing training opportunities, all while making a meaningful impact in the lives of those we serve across the West Midlands and South West England.
