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- Tasks: Support operational teams with efficient admin services and improve systems.
- Company: Join a not-for-profit organisation dedicated to outstanding customer service.
- Benefits: Enjoy 25 days annual leave, pension scheme, and wellbeing support.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in administration and strong attention to detail required.
- Other info: Diverse and inclusive culture with excellent career growth opportunities.
The predicted salary is between 24300 - 25700 £ per year.
Administration Officer
Glasgow
£28,376 – £29,870 per year
40 hours per week – Monday to Friday, 8:00am – 17:00pm
We have an opportunity for an Administration Officer to join our Property Services Administration team, based in Glasgow. As an Administration Officer you will be supporting our operational teams by providing efficient and comprehensive support and administrative service.
The role of Administration officer will include:
- Delivering, improving, and maintaining effective and efficient administrative systems
- Monitoring of shared mailbox
- Supporting maintenance operational staff, ordering uniform, and arranging travel
- Maintaining effective electronic filing systems
- Raise purchase orders and good receipting of invoices
- Identifying any shortfalls in service delivery and ensuring they are dealt with appropriately, including investigating and responding to complaints
- Supporting with HR and contractor framework meetings and recruitment of new staff
- Accurate and precise data input to trackers (Excel)
- Organise and track team meetings
Skills and experiences:
- Proven experience undertaking a similar role within a maintenance environment
- Proven experience of working to deadlines and prioritising workloads, both for self and others
- Ability to work independently and use your own initiative as well as part of a team
- Ability to multitask and be proactive
- Excellent attention to detail
- Good interpersonal and customer care skills
- Working knowledge of Microsoft Office including Word, Outlook, Excel, Teams and Power Point
About us
We provide in-house repairs and maintenance for a wide range of properties, as part of a not‑for‑profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
Benefits
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Wellbeing support and tools
- Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
- £28,376 per annum (rising to £29,870 per annum after 12 months, subject to satisfactory performance)
Contact
If you\’re unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk
Application details
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Inclusion and Equality
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
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Administration Officer employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Officer
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Administration Officer role, and who knows? They might just have the inside scoop on openings at Sanctuary or similar organisations.
✨Tip Number 2
Prepare for those interviews! Research common questions for administrative roles and practice your answers. Make sure you can highlight your experience with multitasking and attention to detail, as these are key for the role at Sanctuary.
✨Tip Number 3
Show off your skills! If you’ve got experience with Microsoft Office, especially Excel, be ready to discuss specific examples of how you've used these tools effectively in past roles. This will really help you stand out during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Sanctuary team and contributing to their mission.
We think you need these skills to ace Administration Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administration Officer role. Highlight your relevant experience in maintenance environments and any administrative skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our values. Remember, we love candidates who show genuine interest in making a difference.
Show Off Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our organisation there!
How to prepare for a job interview at Sanctuary Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administration Officer. Familiarise yourself with tasks like managing shared mailboxes, raising purchase orders, and maintaining electronic filing systems. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role is all about providing first-class customer service, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your interpersonal skills and any experience you have in resolving complaints or improving service delivery.
✨Demonstrate Your Organisational Skills
The ability to multitask and prioritise workloads is crucial for this position. During the interview, discuss specific strategies you use to stay organised, such as using trackers in Excel or setting reminders for important deadlines. This will show that you can manage your time effectively and support the operational teams efficiently.
✨Be Ready to Discuss Teamwork
As an Administration Officer, you'll need to work both independently and as part of a team. Prepare to talk about your experiences collaborating with others, whether it's supporting HR meetings or working alongside maintenance staff. Emphasising your adaptability and teamwork will resonate well with the interviewers.
