Sanctuary Housing Association in Banbury is seeking a Customer Account Officer to join the Income Services Homeownership team on a temporary basis (up to 6 months). The role handles rent queries and payments for Homeownership properties nationwide; it is phone and email-based and sits within a team of 10 to keep arrears within target.
You will act as a first point of contact for customers at risk, ensure compliance with income management regulations, build relationships with stakeholders, and
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Housing Income & Accounts Officer (Temporary) in Adderbury employer: Sanctuary Group
Sanctuary Care is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to quality care, our Investors in People Gold accreditation reflects our supportive work culture, where every team member is valued and encouraged to thrive. Enjoy competitive benefits, including generous annual leave, health and wellbeing support, and ongoing training opportunities, all while making a meaningful impact in the lives of those we serve across the West Midlands and South West England.
