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- Tasks: Coordinate gas works, manage customer needs, and ensure high-quality service delivery.
- Company: Join a not-for-profit organisation dedicated to making a difference in people's lives.
- Benefits: Enjoy 25 days annual leave, health support, and a flexible benefits package.
- Why this job: Make a real impact while working in a supportive and inclusive environment.
- Qualifications: Strong communication skills and experience with data analysis are essential.
- Other info: Flexible home and office working with excellent career growth opportunities.
The predicted salary is between 38693 - 40729 £ per year.
Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
Banbury based with a balance of home and office working £38,693 - £40,729 per year 40 hours per week – Monday to Friday, 8:00am – 16:30pm
Responsibilities:
- Managing the planning of all gas works jobs
- Communicating with customers and identifying their needs in relation to planned gas works to ensure any special requirements are identified and managed appropriately
- Organising team meetings and taking minutes for these, ensuring they are sent out after the meeting
- Building and maintaining relationships with key stakeholders
- Delivering high quality services to satisfy the needs and expectations of current and future residents
- Liaising with installers ensuring the job has been completed to a high standard and equipment is counted for
Skills and experiences:
- Ability to use data driven insights to identify good and poor performance areas
- Working knowledge of effective communication at all levels
- Previous experience of extracting and interrogating data from computer systems
- Good understanding of written and spoken English
- Working knowledge of good practice consultation or customer participation activities and practices
- Proven experience of working to deadlines and prioritising workloads
- Basic user of Microsoft Packages including Word and Excel
About us:
We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives. As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Wellbeing support and tools
- Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
£38,693 per annum (rising to £40,729 per annum after 12 months, subject to satisfactory performance)
Additional information:
If you’re unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
Gas Works Coordinator in Adderbury employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Works Coordinator in Adderbury
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sanctuary's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Gas Works Coordinator, you'll need to liaise with customers and stakeholders. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you've managed multiple tasks or projects in the past. Use specific examples to demonstrate your ability to prioritise and meet deadlines effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a positive impression and keep you on their radar.
We think you need these skills to ace Gas Works Coordinator in Adderbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills match the Gas Works Coordinator role. We want to see how your experience aligns with our values and the specific responsibilities mentioned in the job description.
Showcase Your Communication Skills: Since this role involves liaising with customers and stakeholders, it's crucial to demonstrate your effective communication abilities. Use examples from your past experiences where you successfully managed relationships or resolved issues.
Highlight Your Organisational Skills: As a Gas Works Coordinator, you'll be juggling multiple tasks. Be sure to mention any relevant experience you have in managing schedules, taking minutes, or coordinating meetings. We love seeing candidates who can keep things running smoothly!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Sanctuary Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Gas Works Coordinator role. Familiarise yourself with the responsibilities like managing gas works jobs and liaising with customers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since effective communication is key for this role, prepare examples of how you've successfully communicated with stakeholders in the past. Think about times when you identified customer needs or resolved complaints, as these experiences will highlight your ability to build strong relationships.
✨Demonstrate Data Savvy
The job requires a good understanding of data-driven insights. Be ready to discuss your experience with extracting and interrogating data from computer systems. You could even mention specific tools or methods you've used to track performance and improve service delivery.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how they measure success in the Gas Works Coordinator role. This shows that you're not just interested in the job, but also in how you can contribute to their mission.
