Support Assistant

Overview

Sanctuary Supported Living is delighted to be recruiting for a Support Assistant at our CQC Registered Mental Health Service at Aldam House in Goole. The role is within the Health and Social Care department (Qualified and Non-Qualified) and operates under Sanctuary Supported Living. Closing Date: . Requisition: 225998. Salary: £12.70 per hour. Hours: 37.5 per week.

Sanctuary Supported Living delivers a wide range of personalised housing, care, and support services to help people across England live as independently as possible. We are a national not-for-profit organisation focused on putting customers at the heart of what we do while supporting our teams on pathways to independence.

We value every role and the difference you make every day. Working with us means opportunity, training, and a supportive environment that helps you reach your aspirations and career goals.

Responsibilities

• Providing support to encourage customers with mental health needs to maximise their own potential
• Providing a high-quality, hands-on support service
• Encouraging customers to develop daily living skills such as cooking, cleaning, shopping, and participation in their community
• Encouraging social inclusion and helping customers build confidence, resilience, and self-esteem
• Working with statutory and non-statutory agencies on behalf of customers and encouraging choice and involvement; acting as an advocate when required
• Maintaining a safe environment for customers, providing support in line with relevant regulations, procedures, and practices

Skills and experience

• A caring, approachable nature with a confident “can-do” attitude
• Ability to keep accurate records and clearly communicate information to the team
• Excellent communication skills to build positive relationships with customers, families, and internal/external agencies
• Experience of working as a member of a team
• A positive and accepting approach to customers whatever their needs
• Level 2 NVQ Health and Social Care, or willingness to work towards

Benefits

• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Family-friendly arrangements, including opportunities for flexible working
• Tax-efficient savings through the Cycle to Work scheme
• A wide range of learning and development opportunities
• The full-time equivalent for this role is 37.5 hours

Job Reference: 225998

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don’t forget to use your internal careers account to submit your application.

We might get a lot of applications, so reserve the right to withdraw this advertisement at any time. Don’t miss out—please apply early.

Equality, Diversity and Inclusion

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We welcome applications from people from diverse backgrounds. We will make adjustments throughout your application process, in line with Sanctuary’s Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support an inclusive environment for employees and customers. We work with the Home Office to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary for successful applicants, which we pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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