At a Glance
- Tasks: Join our team to carry out repairs and maintenance across various properties in the North West.
- Company: Sanctuary is a not-for-profit organisation dedicated to providing outstanding customer service in housing.
- Benefits: Enjoy 25 days annual leave, a pension scheme, wellbeing support, and flexible employee benefits.
- Why this job: Make a real difference in people's lives while working in a diverse and inclusive environment.
- Qualifications: Must have NVQ Level 2 in a core subject; experience in social housing is a plus.
- Other info: Full UK driving licence required; we support adjustments for applicants with disabilities.
The predicted salary is between 29300 - 30000 £ per year.
Overview
Title: Multi-Trade Operative – Joiner and Plasterer
Location: Chester, Cheshire, GB, CH1 4QJ
Department: Property Services
Operation: Sanctuary Property Services
Closing Date: 28/09/2025
Requisition: 225286
Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values – working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
Role
Multi-Trade Operative – Joiner and Plasterer
Chester
Salary: £34,376 – £36,185 per year
Hours: 40 hours per week
We are looking for a Multi-Trade Operative to join our Operations Response team based in Chester. Working as part of a team carrying out repairs and maintenance to domestic dwellings. You will be responsible for carrying out reactive repairs to properties, ranging from a leaking tap to changing baths, changing a door handle to hanging a new door. The team also carry out external repairs including fencing and groundworks.
The role will include lone and team working, and you will also be required to be on an emergency call out rota. A company van and power tools will be provided for business use along with training as and when needed.
Responsibilities
- Attending vacant properties to carry out construction, fault fixing and maintenance duties within Social Housing
- Resolving problems or set into motion the means of resolution, ensuring customers are kept informed
- Maintaining a suitable van stock level and restocking these when needed
- Providing accurate and timely information on the progress of works
- Providing out of hours cover via a call out rota
Skills and experiences
- To ensure full compliance with Building Safety legislation, candidates must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical). If Plumbing Level 3 is required, Unvented – G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
- Recent experience of undertaking a similar role within social housing is advantageous
- Ability to work to deadlines and prioritise tasks
- Additional skills in some of the following disciplines – plumbing, joinery, carpentry and plastering would be advantageous
- Working knowledge of the health and safety regulations
- This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence
About us
We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
- 25 days annual leave plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Wellbeing support and tools
- Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
- £34,376 per annum (rising to £36,185 per annum after 12 months, subject to satisfactory performance)
Contact If you’re unsure about any details, have questions about the role or want to discuss a need for adjustments, our talent team can help you – propertyservices.rec@sanctuary.co.uk
Note We reserve the right to close or extend the closing date depending on application numbers; early applications are encouraged.
Inclusion and equality Inclusion is one of our core values. We are committed to being a diverse, inclusive organisation where our people thrive and meet customers’ needs with fairness and empathy. We welcome applications from diverse backgrounds and will make adjustments throughout the application process in line with Sanctuary’s Disability Confident status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary for successful applicants, which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
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Multi-Trade Operative - Joiner employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Trade Operative - Joiner
✨Tip Number 1
Familiarise yourself with the specific requirements for the Multi-Trade Operative role, especially the qualifications like NVQ Level 2 in carpentry or plumbing. Make sure you can discuss your relevant certifications confidently during the interview.
✨Tip Number 2
Highlight any previous experience in social housing during your conversations with us. Sharing specific examples of how you've handled repairs or customer interactions can set you apart from other candidates.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing to discuss scenarios where you've successfully resolved issues in a timely manner. This will show us that you can handle the demands of the role effectively.
✨Tip Number 4
Be ready to talk about your knowledge of health and safety regulations relevant to the construction industry. Showing that you prioritise safety will resonate well with our values and expectations.
We think you need these skills to ace Multi-Trade Operative - Joiner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in joinery and other trades. Emphasise any previous work in social housing and include specific examples of repairs or projects you've completed.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the values of Sanctuary. Mention your qualifications, such as NVQ Level 2 in carpentry, and how they align with the job requirements.
Highlight Relevant Skills: In your application, clearly outline your skills in plumbing, carpentry, and plastering. Mention your knowledge of health and safety regulations, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is important in a trade role.
How to prepare for a job interview at Sanctuary Group
✨Showcase Your Qualifications
Make sure to bring your original certifications verifying your qualifications, such as your NVQ Level 2 in carpentry or plumbing. This is crucial as copies and CSCS cards won't be accepted.
✨Demonstrate Relevant Experience
Be prepared to discuss your recent experience in a similar role within social housing. Highlight specific projects or tasks you've completed that relate directly to the responsibilities of a Multi-Trade Operative.
✨Emphasise Problem-Solving Skills
Since the role involves resolving issues for customers, be ready to share examples of how you've successfully tackled problems in the past. This will show your ability to keep customers informed and satisfied.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety regulations relevant to the construction and maintenance industry. Being knowledgeable in this area will demonstrate your commitment to safety and compliance during the interview.