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- Tasks: Support our Director of Operations and manage communications for 109 care homes.
- Company: Sanctuary Care, a leading organisation in the care sector.
- Benefits: Competitive salary, generous leave, wellbeing resources, and career development opportunities.
- Why this job: Join a supportive team and make a real difference in the care industry.
- Qualifications: Experience in secretarial roles and strong organisational skills required.
- Other info: Hybrid working model with a focus on employee wellbeing and growth.
The predicted salary is between 28646 - 30175 £ per year.
We’re seeking a proactive, motivated and highly organised individual to provide dedicated support to our Director of Operations at Sanctuary Care. In this role, you will provide dedicated business and administrative support, helping to enable the effective leadership and running of our 109 Nursing and residential homes across England and Scotland by ensuring priorities, information and communications are well organised and effectively managed.
The role of Director’s Secretary will include:
- Manage all enquiries on behalf of the Director acting as the initial point of contact for incoming calls and mail, proactively making decisions on which information needs to be brought to their attention.
- Maintain and monitor the Director's diary, managing conflicts and priorities including screening meeting requests, scheduling internal and external meetings.
- Respond to adhoc requests as necessary, preparing and collating information and reports on behalf of Directors in a timely manner to effectively communicate key business messages.
- Communicate effectively and maintain good working relationships with internal and external stakeholders to ensure any issues are identified and dealt with appropriately, including investigating and responding to complaints.
- Provide administrative support by preparing, collating and distributing agendas and other relevant documentation and take action points at meetings to ensure effective record keeping.
Skills and experiences required for the role:
- Proven experience of providing secretarial support
- Proven experience of working to deadlines and prioritising work loads
- Working knowledge of dealing with commercially sensitive and confidential data
- Ability to interpret computerised information and documentation
- Excellent interpersonal skills allowing you to build strong working relationships
- A proactive working nature with the ability to work on your own initiative
- Proficient user of all Microsoft packages
- Occasional travel may be requirement of the role, therefore a full valid driving licence is desirable
What’s on offer:
- Occupational sick pay (after 12 months’ service)
- 24/7 confidential employee advice line for medical and legal support
- Access to wellbeing resources, including Aviva Digicare
- Cycle to Work scheme
- Exclusive employee discounts through our e‑hub
- Contributory pension plan with up to 7% employer match
- Life assurance cover
- Enhanced parental leave schemes (after qualifying period)
- Financial wellbeing support, including affordable loans and free mortgage advice
- 25 days’ annual leave, rising to 30 with service, plus bank holidays
- Comprehensive training, development, and internal career opportunities
- Inclusive staff networks such as the Parent Network, REN, PRISM and Disability Network
- Loyalty recognition from 12 months’ service onwards
Ready to start an inspiring career journey with us? Apply today and join us in leading the way in care.
Director\'s Secretary in Worcester employer: Sanctuary Care
Contact Detail:
Sanctuary Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director\'s Secretary in Worcester
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Sanctuary Care. A friendly chat can sometimes lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us you’re not just interested in the role but also in being part of our mission to provide excellent care across our homes.
✨Tip Number 3
Practice your responses to common interview questions. We want to see how you handle scenarios relevant to the Director’s Secretary role, so think about your past experiences and how they relate.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Director\'s Secretary in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Director's Secretary role. Highlight your experience in providing secretarial support and managing diaries, as these are key aspects of the job. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that demonstrate your proactive nature and ability to manage priorities effectively.
Show Off Your Interpersonal Skills: In this role, building strong relationships is crucial. Make sure to mention any relevant experiences where you've successfully communicated with stakeholders or resolved issues. We love seeing candidates who can connect with others!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s straightforward and ensures your application goes directly to us. Don’t wait too long, as we might close applications early!
How to prepare for a job interview at Sanctuary Care
✨Know Your Director's Needs
Before the interview, research the specific needs and priorities of the Director of Operations. Understand their role within the organisation and think about how your skills can directly support them. This will show that you’re proactive and ready to step in.
✨Master the Diary Management
Be prepared to discuss your experience with diary management. Bring examples of how you've successfully managed conflicting schedules and prioritised tasks in previous roles. Highlight your ability to keep things organised and efficient, as this is crucial for the role.
✨Showcase Your Communication Skills
Since you'll be the first point of contact, practice articulating how you handle enquiries and maintain relationships with stakeholders. Prepare examples of how you've effectively communicated in past roles, especially when dealing with sensitive information or complaints.
✨Demonstrate Proactivity
Think of instances where you took the initiative to solve problems or improve processes. In your interview, share these stories to illustrate your proactive nature. This will resonate well, as the role requires someone who can work independently and anticipate the needs of the Director.