At a Glance
- Tasks: Welcome residents and visitors, manage queries, and keep the home running smoothly.
- Company: Join a caring team at Sanctuary Care, known for its supportive culture.
- Benefits: Earn £13.30 per hour, enjoy 28 days' leave, and receive training and development.
- Other info: Flexible hours with opportunities for growth in a caring environment.
- Why this job: Make a positive impact in a rewarding role that truly matters.
- Qualifications: Customer service experience and strong IT skills are essential.
The predicted salary is between 13.3 - 13.3 £ per hour.
Meadow View Residential Care Home, Blackthorn Road, Hersden, Canterbury, Kent, CT3 4GB
£13.30 per hour, 14 hours per week - weekends with flexibility for the odd weekday.
Where purpose meets possibility. We believe care is more than a job – it’s a calling, and we’d love you to be part of it. We’re excited to welcome a Receptionist to our friendly team at Meadow View.
We’re proudly Investors in People Gold accredited and not-for-profit, which means every penny we make goes straight back into our people and our homes. Whether you’ve already found your calling or you’re still discovering it, we’ll support you every step of the way. From your first day to your dream role, we’ll help you get there.
When you join Sanctuary Care, you’re joining an award-winning team where colleagues and residents truly matter.
Your role:
- Welcome residents, relatives and visitors with warmth and professionalism.
- Support customers by answering queries and offering clear, helpful information.
- Carry out a range of administrative tasks to keep the home running smoothly.
- Use your IT skills to manage emails, records and documents confidently.
- Work closely with colleagues to create a friendly, supportive front of house experience.
Your skills:
- Experience in a customer service setting.
- Confident using IT systems including Word, Excel and Outlook.
- Warm and approachable with strong people skills.
- Organised and able to manage a variety of tasks calmly and efficiently.
- Caring, enthusiastic and self-motivated with a desire to make a positive difference.
Your rewards: You deserve more than the basics. That’s why, alongside 28 days’ annual leave pro rata.
Receptionist in London employer: Sanctuary Care
Sanctuary Care in Truro is an exceptional employer, offering a supportive work culture that prioritises well-being and diversity. With flexible working hours, a generous £3,000 welcome bonus, and comprehensive professional development opportunities, we empower our Bank Registered Nurses to thrive in their careers while delivering high-quality care. Join us to be part of a dedicated team that values your growth and commitment to nursing excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in London
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Sanctuary Care and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Sanctuary Care and let us see your personality shine through!
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Sanctuary Care.
Get Familiar with Our Brand:Before applying, take some time to learn about Sanctuary Care and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Sanctuary Care
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Sanctuary Care.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Sanctuary Care will surely appreciate.
