Bank Residential Support Worker – Children’s Home
Sanctuary 16 is seeking three compassionate, reliable, and resilient Bank Residential Support Workers to join our dedicated team in Staines. We are looking for at least one Level 3 Qualified worker and up to two unqualified workers eager to build a career in residential childcare. You will provide flexible cover while helping us maintain a safe, nurturing, and family-oriented home where children and young people thrive.
Bank positions offer excellent flexibility, allowing you to accept shifts around your existing availability while enjoying equal access to our training, team culture, and well-being support.
Why Join Sanctuary 16? (Staff Well-being & Benefits)
- Family Oriented Culture: Shared family style meals prepared in the home (food provided), encouraging staff and children to sit, eat, and bond together as a household.
- Free Qualification Funding: For unqualified bank staff, we fully fund and support your enrollment in the Level 3 Diploma for Residential Childcare (to be completed within two years).
- Work-Life Balance & Health: Active monitoring of working hours to safeguard your well-being, 15-minute mindfulness tools, and access to 24/7 confidential EAP counseling for you and your immediate family.
- Team & Training Perks: Inclusion in our quarterly paid team-building days to build strong colleague bonds, plus opportunities to accompany young people on fully paid UK or international residential trips (flights & accommodation covered).
- Financial Benefits: Blue Light Card fee reimbursement (retail & dining discounts), Cycle to Work scheme, and corporate event access at discounted rates.
- Recognition & Support: Employee referral bonuses (£150–£300), monthly peer "shout-out" voucher draws, designated Mental Health First Aiders, and regular reflective supervision.
Available Shifts
- Day shift: 08:00 – 17:00
- Late shift: 16:30 – 23:00
- Waking night: 22:30 – 08:30
Key Responsibilities
- Provide safe, nurturing, and child-centred care in a family-style household.
- Build positive, trusting relationships with children and young people.
- Cook and share family-style meals with children and colleagues.
- Respond calmly and safely when children experience emotional distress, using trauma-informed approaches.
- Complete non-intrusive welfare checks during waking-night shifts.
- Complete accurate daily records, handovers, and incident reports using our digital care system (Mentor).
- Participate in staff meetings, reflective supervision, and quarterly team-building events.
Sanctuary 16 is committed to safeguarding and promoting the welfare of children. All appointments are subject to our full safer-recruitment process, including an enhanced DBS check (with barred list check), identity/right-to-work checks, qualification verification, and satisfactory professional references.
Qualifications and Requirements
- Qualified Position: Must hold the Level 3 Diploma for Residential Childcare (or an accepted equivalent).
- Unqualified Positions: Previous experience in social care, education, or youth work is preferred. Applicants must be willing to enroll in, work towards, and complete the Level 3 Diploma within two years of employment.
- Caring, patient, resilient, and child focused mindset.
- High reliability and prompt communication when accepting shifts.
- Knowledge of trauma informed practice and PACE is desirable (full training provided).
- Full UK driving licence is highly desirable.
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