At a Glance
- Tasks: Engage in outbound sales via phone and email, promoting products and maximising order value.
- Company: Join Riddels, Northern Ireland's oldest hardware distributor with a strong reputation.
- Benefits: Competitive salary, extra annual leave, pension scheme, and career development opportunities.
- Other info: Dynamic role with opportunities to represent the company at trade shows.
- Why this job: Be part of a legacy while supporting growth and building customer relationships.
- Qualifications: Excellent communication skills, team player, and proficiency in Microsoft Office.
The predicted salary is between 25000 - 30000 £ per year.
Riddelsare is a leading wholesale distributor supplying a wide range of agricultural, household, and construction hardware products across Northern Ireland. Please make an application promptly if you are a good match for this role due to high levels of interest. As Northern Ireland's oldest hardware distributor, we have built a strong reputation for reliability, quality, and long-standing customer relationships. With over 220 years in business, Riddels continues to combine deep industry heritage with a commitment to serving generations of customers and communities.
We are now recruiting for an Internal Sales role based in our Head Office in Lisburn, UK to help support the growth and long-term plans of the business.
The Role:
- Outbound telephone and email sales promoting existing and new products, special offers and discontinued stock
- Upselling on telephone calls and maximising the value of the orders
- Create and review sales data drills and communicate the information with the Field Sales Representatives and Sales Office team
- Processing telephone and email orders
- Generate sales orders, sales quotations, invoices and statements
- Create purchase orders for one-off / special sales orders
- Liaise with customers to inform them of any price discrepancies on orders, stock availability issues and offer a suitable alternative product where necessary
- Internal sales support to the Field Sales Representatives
- Provide after sales support to customers, contractors, and end users
- Represent the company at trade shows and marketing events
Requirements:
- Pleasant and professional telephone manner
- Excellent communicator with the ability to work as part of a team
- Ability to use your own initiative and make informed decisions
- Experience of intact a distinct advantage
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint etc.)
- A desire to learn about our products and systems
Benefits Package:
- Competitive salary DOE
- Additional days annual leave based on service
- Eligibility to join the company contributory pension scheme
- Access to Employee Assistance Programme
- Further career development & advancement opportunities
Internal Sales employer: Sanbra Group
Riddels is an exceptional employer, offering a dynamic work environment in Lisburn, where employees can thrive in a supportive culture that values teamwork and professional growth. With over 220 years of industry experience, we provide our staff with unique opportunities for career advancement, competitive salaries, and additional benefits such as a contributory pension scheme and an Employee Assistance Programme, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales
✨Get to Know the Industry Events
Dive into wholesale distribution trade shows and local industry meet-ups. These events are gold mines for networking and can even lead to job leads. Plus, getting face time with companies like Sanbra Group can make you stand out!
✨Connect with Industry Professionals
Join online forums and communities specific to wholesale distribution. Places like LinkedIn groups or industry-specific Slack channels can put you in touch with insiders who know about the latest job openings at companies like Sanbra Group before they even get posted.
✨Tailor Your Approach to Distribution Roles
When you apply for full-time roles, make sure your interactions highlight your understanding of supply chain management and logistics. Companies like Sanbra Group want to see that you get the bigger picture and can contribute to their efficiency!
✨Follow Up Like a Pro
After you've sent in your application, don't be shy! Follow up with a brief message to express your enthusiasm for the role. This not only shows initiative but keeps your name fresh in the minds of recruiters at Sanbra Group.
We think you need these skills to ace Internal Sales
Some tips for your application 🫡
Show Your Distribution Know-How:For a role in wholesale distribution, it’s crucial to highlight any experience you have with supply chain management or logistics. Make sure to detail any relevant projects or roles on your CV that show you understand how products move from point A to point B efficiently.
Quantify Your Achievements:When crafting your CV, don’t just list tasks; instead, focus on achievements that can be quantified. For example, mention how you increased delivery efficiency by a percentage or managed a specific number of vendors. Numbers stand out and prove you can make a difference at Sanbra Group.
Tailored Cover Letter Approach:In your cover letter, express why you're passionate about wholesale distribution and what excites you about the specific challenges at Sanbra Group. Show us you’ve done some research on the company, and mention any values or initiatives they have that resonate with you.
Highlight Team Collaboration Skills:Since wholesale distribution often requires working closely with teams, emphasise your teamwork skills in your application. Include examples of how you’ve successfully collaborated with colleagues, suppliers, or stakeholders to improve operations or resolve issues.
How to prepare for a job interview at Sanbra Group
✨Showcase Your Analytical Skills
In the wholesale distribution sector, being able to analyse market trends and inventory data is key. Be ready to discuss how you've tackled inventory management issues or implemented solutions that improved efficiency; this will show Sanbra Group that you can handle the analytical side of the role.
✨Know Your Logistics Inside Out
Since logistics play a massive part in wholesale distribution, it's vital to familiarise yourself with the tools and software used in the industry, like ERP systems or supply chain management platforms. Mention any experience you have with these tools during the interview to impress Sanbra Group.
✨Prepare for Scenario-Based Questions
Expect questions that revolve around real-life situations in wholesale distribution, such as how you'd handle supply chain disruptions or manage relationships with suppliers. Practice articulating your thought process and decision-making strategies on these topics to demonstrate your problem-solving skills.
✨Highlight Your Long-Term Potential
As you're applying for a full-time role, Sanbra Group will want to see your commitment to growing within the organisation. Be ready to discuss your career aspirations and how this role aligns with your goals, emphasising that you are in it for the long haul!
