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For Companies At a Glance
- Tasks: Bridge product development and client teams to implement transformative AI solutions.
- Company: Join an innovative AI lab backed by Workday, shaping the future of work.
- Benefits: Competitive salary, RSU program, and rapid professional growth opportunities.
- Other info: Collaborative culture with mentorship from senior leaders and global teammates.
- Why this job: Work with top minds from leading tech companies and make a real impact in AI.
- Qualifications: Technical background in engineering and experience in client-facing roles required.
The predicted salary is between 60000 - 80000 £ per year.
About Sana
Sana is an AI lab building superintelligence for work. We believe organizations can accomplish their missions faster when humans can effortlessly access knowledge, automate repetitive work, and learn anything with the help of agentic AI. As part of Workday, we are committed to building AI that augments humans. If that’s a mission that excites you, you’re in the right place.
About the Role
You will play a pivotal role in bridging the gap between our product development and client-facing teams in either of our two core products: Sana Agents and Sana Learn. You will partner with some of the world’s most forward-thinking organizations to design, validate, and implement solutions that transform how their people work and learn.
- On the Sana Agents side, you’ll help customers operationalize agentic AI for work by connecting systems, designing workflows, and demonstrating how intelligent agents can search, reason, and act across a company’s knowledge and tools.
- On the Sana Learn side, you’ll work with L&D, HR, and business leaders to design modern learning ecosystems: from AI-powered authoring to enterprise-grade learning programs, analytics, and integrations.
As Sana Agents’ and Sana Learn’s footprint expands through an increasing client base and user adoption, your role will likely evolve to include coaching and onboarding additional solution engineers, scaling the solutions you’ve designed and implemented, and creating and iterating on the playbooks required to make Sana solutions succeed at scale.
What you’ll do
- Become a product expert and provide dedicated technical support during pre-sales and implementation phases, ensuring that client queries are addressed promptly, accurately, and completely.
- Engage directly with technical stakeholders, especially large enterprises, to build trust and credibility by demonstrating deep technical knowledge around Sana products, the ecosystem with which we integrate, generative AI, and enterprise security.
- Collaborate closely with product managers and engineers to stay updated on the latest product developments and ensure seamless communication between teams.
- Address complex technical issues that arise during sales and deployment, ensuring that solutions are implemented efficiently and effectively.
- Identify and implement process improvements to enhance the efficiency of the sales and deployment processes.
What will help you thrive
- A strong technical background with experience in software engineering, systems engineering, solutions engineering, or a related field.
- Proven experience in a client-facing technical role, preferably within the tech industry.
- Excellent problem-solving skills with the ability to address complex technical issues quickly and effectively.
- Strong verbal and written communication skills and can explain technical concepts to both technical and non-technical stakeholders.
- Working collaboratively with cross-functional teams, including product managers, engineers, and sales teams.
- A self-starter mindset, meaning you can proactively identify issues and opportunities and tackle them without being told to do so.
- Ability to turn ambiguity into scalable processes, documentation, and systems.
What we offer
- Help shape AI's future alongside brilliant minds from Google, Apple, Spotify, Notion, Slack, Databricks, and BCG.
- Competitive salary complemented with a competitive RSU program.
- Swift professional growth in an evolving environment, supported by a culture of continuous feedback and mentorship from senior leaders.
- Work with talented teammates across 5+ countries, and global customers, from our beautiful office in Stockholm.
Solutions Engineer in London employer: Sana
Contact Detail:
Sana Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer in London
✨Tip Number 1
Get to know the company inside out! Research Sana's products and their mission. When you understand what they do and how they do it, you can tailor your conversations to show how you can add value as a Solutions Engineer.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for technical interviews by brushing up on your problem-solving skills. Be ready to tackle complex scenarios that might come up during the interview. Practice explaining your thought process clearly, as communication is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Sana team. Let’s get you that job!
We think you need these skills to ace Solutions Engineer in London
Some tips for your application 🫡
Show Your Passion for AI: When you're writing your application, let your enthusiasm for AI and its potential to transform work shine through. We want to see that you’re genuinely excited about the mission of building superintelligence and how it can help organisations thrive.
Tailor Your Experience: Make sure to highlight your relevant experience in solutions engineering or a similar field. We love seeing how your background aligns with the role, so don’t be shy about showcasing your technical skills and client-facing experience!
Be Clear and Concise: In your written application, clarity is key! Use straightforward language to explain your technical knowledge and problem-solving abilities. Remember, we want to understand your thought process without getting lost in jargon.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Sana
✨Know Your Stuff
Make sure you dive deep into Sana's products, especially Sana Agents and Sana Learn. Understand how they work, their features, and the problems they solve. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled complex technical issues in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for interviewers to see your thought process and problem-solving abilities.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. You’ll likely be speaking with both technical and non-technical stakeholders, so being able to adapt your communication style is key. Consider doing mock interviews with friends or colleagues to refine this skill.
✨Be Proactive and Curious
Demonstrate your self-starter mindset by asking insightful questions about the company’s future projects and challenges. This shows that you’re not just looking for a job, but are genuinely interested in contributing to the team and helping them succeed.