At a Glance
- Tasks: Join our Ecommerce team to maximise sales and enhance visitor conversion on our websites.
- Company: Sana Jardin is a socially conscious luxury fragrance start-up focused on rewriting the codes of luxury.
- Benefits: Enjoy a hybrid work model with opportunities for growth in a dynamic team environment.
- Why this job: Be part of a transformative journey in a fun, passionate team making a social impact.
- Qualifications: Experience in eCommerce merchandising and CMS; Shopify knowledge is a plus.
- Other info: This is a permanent, full-time role based in London.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
We have a vacancy for someone to join our Ecommerce team at an incredible time to be part of our transformation journey at Sana Jardin. We’re a team with a challenging but interesting year ahead of us! We are looking to scale our DTC business in the UK & US and are seeking an exceptional Ecommerce Coordinator to focus on maximizing sales and visitor conversion across the websites. This includes effective site merchandising, content planning and detailed reporting analysis.
ABOUT US
Sana Jardin is an exciting fragrance start-up looking to rewrite the codes of luxury. We are a driven, passionate, and fun team looking for a dynamic Ecommerce Coordinator to join us to support our continuous growth and help us scale our global brand.Â
SCENT WITH INTENT
Sana Jardin is a socially conscious luxury fragrance house. We launched in 2017 as a vehicle for social change alongside the Sana Jardin Cooperative – our Morocco-based non-profit. Built on the principles of a circular economy, our alternative business model – The Beyond Sustainabilityâ„¢ Movement – drives change through commerce rather than charity.Â
ORGANISATION
Reports to: Head of EcommerceÂ
Job Location: Sana Jardin, SPACES, 25 Wilton Road, Victoria, London SW1V 1LW, United Kingdom
Contract type: Permanent, Full-time. HybridÂ
THE IMPACT YOU WILL MAKE
• Execute the successful merchandising of the DTC Ecommerce sites UK & US.
• Ensure all new products and offers go live on time, with the correct assets & offer mechanics tested.
• Ensure all PDPs are optimized with assets and copy based on industry best practice.
• Work collaboratively with the Head of Ecommerce and Marketing team to ensure that all keywords are optimised to maximise organic search results.
• Ensure all on-site content, assets and the product catalogue are managed correctly and in a timely way.
• Consistently audit and optimise the site to improve user experience, including onsite search, bestsellers, bundles, categorisation, filters, taxonomy. Refining the journey across multiple devices.
• Manage the DTC eCommerce promotions calendar ensuring all onsite promotions and activity are executed on time and are operating successfully and are tested end to end.Â
• Ensure the trading calendar is kept up to date and followed on a daily basis, ensuring trading plans are communicated and supported effectively by various internal and external stakeholders.
• Report as needed on competitor activity and present this back to wider team for insight and action.
• Work with the Operations team to ensure sufficient stock for all skus and monitor this for effective replenishment and ensure OOS are accurately reflected on the front endÂ
• Manage development agency to resolve site bugs and testing of new functionalities and site amends
• Work closely with our customer care team ensuring smooth resolution of any customer issues
• Regular site walks and subsequent work with the web agency to troubleshoot issues
• Assist with the digital marketing tasks as and when needed, including but not limited to; uploading of affiliate assets, email briefing and testing.
• Support team reporting requirements
WHAT SKILLS YOU WILL IDEALLY BRING
• Experience in an eCommerce merchandising role
• Experience of working with CMS (content management systems). Shopify is a plus!
• Exceptional attention to detail and highly organised
• Ability to coordinate multiple assets and campaigns at the same time
• Ability to manage multiple stakeholders to achieve cohesion
• Positive, collaborative, can-do attitude
• Excellent communication skills
• Proficient skills in excel
• Experience of using Google Analytics or similar reporting platform
• Passionate about DTC eCommerce customer experience!Â
Ecommerce Coordinator employer: Sana Jardin
Contact Detail:
Sana Jardin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Coordinator
✨Tip Number 1
Familiarise yourself with Sana Jardin's brand values and mission. Understanding their commitment to social change and sustainability will help you align your responses during interviews, showcasing your passion for their vision.
✨Tip Number 2
Gain hands-on experience with eCommerce platforms, especially Shopify, if you haven't already. Being able to demonstrate your proficiency in managing product listings and site merchandising will set you apart from other candidates.
✨Tip Number 3
Stay updated on the latest trends in eCommerce and digital marketing. Being knowledgeable about current best practices in user experience and conversion optimisation will show that you're proactive and ready to contribute from day one.
✨Tip Number 4
Network with professionals in the eCommerce field, particularly those who have experience in DTC brands. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could enhance your application.
We think you need these skills to ace Ecommerce Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in eCommerce merchandising and any familiarity with CMS platforms, especially Shopify. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for eCommerce and your understanding of Sana Jardin's mission. Mention specific examples of how you've maximised sales or improved user experience in previous roles.
Showcase Analytical Skills: Since the role involves detailed reporting analysis, include examples of how you've used data to drive decisions in past positions. Mention any experience with Google Analytics or similar tools.
Highlight Collaboration Experience: Emphasise your ability to work with various stakeholders, as this role requires collaboration with the Head of Ecommerce and Marketing teams. Provide examples of successful teamwork in your application.
How to prepare for a job interview at Sana Jardin
✨Showcase Your Ecommerce Knowledge
Make sure to brush up on your ecommerce trends and best practices. Be prepared to discuss how you would approach site merchandising and content planning, as well as any experience you have with platforms like Shopify.
✨Demonstrate Attention to Detail
Given the role's focus on optimising product detail pages and managing assets, highlight your ability to pay attention to detail. Share examples of how you've successfully managed multiple projects or campaigns without missing a beat.
✨Prepare for Collaboration Questions
This position requires working closely with various teams. Think of examples where you've successfully collaborated with others, especially in a fast-paced environment. Be ready to explain how you ensure effective communication among stakeholders.
✨Familiarise Yourself with Reporting Tools
Since the role involves reporting and analysis, be prepared to discuss your experience with tools like Google Analytics. You might want to mention specific metrics you've tracked and how you've used data to inform decisions in previous roles.