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- Tasks: As a Receptionist, you'll create a welcoming atmosphere and ensure excellent guest experiences.
- Company: Join a vibrant team dedicated to outstanding service in a dynamic restaurant environment.
- Benefits: Enjoy £12.50 per hour plus tips, 28 days holiday, and 20% discounts at our restaurants.
- Why this job: This role offers growth opportunities, in-house training, and a chance to make guests feel special.
- Qualifications: We're looking for a friendly, well-presented individual with great communication skills and a customer-focused attitude.
- Other info: Flexible hours available, mainly during evenings and weekends to suit your schedule.
We are looking for a very well-presented receptionist with a warm and welcoming attitude, preferably with guest experience, who can demonstrate diligence with a good respectful attitude and can communicate greatly with colleagues and guests.
What we can offer the successful Receptionist candidate:
- Rate: £12.50 per hour
- Plus £2-£4 per hour service charge/tips
- 28 days holiday
- 30/35 hours
- 20% discounts in our restaurants
- £200 refer a friend reward
- Realistic opportunity for growth and progression
- In house company training
About the Role of Receptionist:
- Have a customer service driven attitude
- Have the ability to follow rules and legislations and internal restaurant procedures
- Must be focused and alert throughout your shift
- Have the will to make any guest feel special during your shift
- Have an enthusiastic well-mannered attitude with colleagues and guests to contribute to the overall great guest experience and team bonding
- Have the ability to work under pressure
- Will be mostly available during prime-time business needs which are usually evenings/weekends (we are flexible and considering everyone's needs and requests)
- Have a good record of attendance and time keeping
- Have a good standard of hygiene, personal presentation and grooming
- To understand and comply with health and safety regulations
To Apply: Please submit your CV via the 'Apply' button.
Receptionist employer: San Lorenzo
Contact Detail:
San Lorenzo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to showcase your customer service skills during any interactions you have with the company. Whether it's through a phone call or an informal chat, demonstrate your warm and welcoming attitude that aligns with what they're looking for.
✨Tip Number 2
Familiarise yourself with the company's values and culture. This will help you tailor your conversations and show that you're genuinely interested in contributing to their team and enhancing the guest experience.
✨Tip Number 3
Prepare to discuss your previous experience in guest-facing roles. Highlight specific examples where you went above and beyond to make a guest feel special, as this will resonate well with the hiring team.
✨Tip Number 4
Be ready to demonstrate your ability to work under pressure. Think of scenarios from past jobs where you successfully managed busy periods, as this will show that you can handle the demands of the role effectively.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles that demonstrate your ability to create a welcoming atmosphere. Use keywords from the job description to align your skills with what the company is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your warm and friendly attitude. Mention specific examples of how you've made guests feel special in past roles, and express your enthusiasm for the opportunity to contribute to the team.
Highlight Soft Skills: Emphasise your communication skills, ability to work under pressure, and teamwork in both your CV and cover letter. These are crucial for a receptionist role, so make sure they stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a receptionist.
How to prepare for a job interview at San Lorenzo
✨Dress to Impress
As a receptionist, your appearance is crucial. Make sure to dress smartly and maintain a professional look that reflects the welcoming atmosphere of the company.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you made guests feel special and resolved any issues they faced.
✨Demonstrate Communication Skills
Practice clear and confident communication. Be ready to discuss how you effectively interact with both guests and colleagues, as this role heavily relies on teamwork and guest relations.
✨Be Ready for Situational Questions
Expect questions about how you would handle stressful situations or difficult guests. Think of scenarios where you remained calm under pressure and how you ensured a positive experience for everyone involved.
