Waiter / Waitress

Waiter / Waitress

Leeds Full-Time No home office possible
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At a Glance

  • Tasks: Welcome guests, take orders, serve food, and ensure a great dining experience.
  • Company: Join the San Carlo family, renowned for authentic Italian cuisine across the UK and beyond.
  • Benefits: Enjoy free meals, 50% discounts, and access to earned pay anytime with Wagestream.
  • Why this job: Be part of a vibrant team, gain valuable skills, and celebrate your achievements monthly.
  • Qualifications: Previous experience in a similar role and excellent communication skills are essential.
  • Other info: Opportunities for global work and professional development through our Elevate Training Academy.

Flying Pizza are hiring a Waiter/Waitress!

Competitive Industry pay (based on salary & Tronc)

Our story: The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester and with a growing number overseas including Kuwait, Bangkok and Qatar and with new sites set to open in Miami.

Colleague Benefits:

  • Free Meals on Duty - Delicious, healthy meals, all free
  • 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
  • Refer a Friend - Bring your friends and earn up to £1,000 per person
  • Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app
  • Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
  • Squadra App - Offering you discounts and rewards with thousands of companies worldwide
  • Wagestream - Access to earned pay at any point of the month
  • Legal and Financial Advice - Free legal and financial advice for you and your family
  • Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
  • San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
  • Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
  • Best in Class Pension - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow

Key Responsibilities:

  • Greeting guests as they arrive at the restaurant and escorting them to their table
  • Presenting menus to guests and taking orders for food and drinks
  • Making recommendations to guests regarding food and beverage selections
  • Serving food and beverages to guests in a timely and efficient manner
  • Checking on guests throughout their meal to ensure satisfaction and address any issues
  • Processing payment for meals and handling cash and credit card transactions
  • Assisting with the setup and clean-up of the restaurant before and after service
  • Cleaning and resetting tables for the next guests
  • Collaborating with kitchen and bar staff to ensure that food and beverages are delivered accurately and on time

Required Qualifications & Experience:

  • Experience in a similar role
  • Excellent communication skills
  • Meticulous attention to detail, highly organised and capable of handling multiple tasks
  • A proactive self-starter who can work independently with good judgement and minimal direction

Waiter / Waitress employer: San Carlo

Flying Pizza is an exceptional employer that values its team members by offering competitive pay, free meals on duty, and a generous 50% staff discount across all UK locations. With a strong commitment to employee growth through the Elevate Training Academy and global opportunities in various international restaurants, we foster a supportive work culture that celebrates achievements and encourages community involvement through dedicated volunteering days.
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Contact Detail:

San Carlo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiter / Waitress

✨Tip Number 1

Familiarise yourself with the menu and the restaurant's offerings. Knowing the dishes and drinks inside out will help you make recommendations confidently, which is a key part of the waiter/waitress role.

✨Tip Number 2

Practice your communication skills. Being able to engage with guests and handle their requests smoothly is essential, so consider role-playing scenarios with friends or family to build your confidence.

✨Tip Number 3

Show enthusiasm for the hospitality industry. When you meet potential employers or during interviews, express your passion for providing excellent service and your eagerness to be part of a team that values customer satisfaction.

✨Tip Number 4

Network within the industry. Attend local hospitality events or join online forums to connect with other professionals. This can lead to valuable insights and potentially even job referrals.

We think you need these skills to ace Waiter / Waitress

Excellent Communication Skills
Customer Service Orientation
Attention to Detail
Time Management
Multitasking Abilities
Proactive Problem-Solving
Cash Handling Skills
Team Collaboration
Menu Knowledge
Food Safety Awareness
Organisational Skills
Adaptability
Positive Attitude
Conflict Resolution Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Focus on roles where you've worked as a waiter or waitress, and emphasise skills like communication and multitasking.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a fast-paced environment. Mention specific experiences that demonstrate your skills and why you want to work at Flying Pizza.

Highlight Relevant Skills: In your application, be sure to mention key skills such as attention to detail, organisation, and the ability to handle multiple tasks. These are crucial for a waiter/waitress role and will catch the employer's eye.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.

How to prepare for a job interview at San Carlo

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share any personal experiences that highlight your love for serving others and creating memorable dining experiences.

✨Demonstrate Your Communication Skills

As a waiter or waitress, excellent communication is key. Be prepared to discuss how you effectively interact with guests and team members. You might even want to role-play a scenario where you take an order or handle a guest's complaint.

✨Highlight Your Multitasking Abilities

The restaurant environment can be fast-paced and demanding. Provide examples of how you've successfully managed multiple tasks at once in previous roles, showcasing your organisational skills and ability to stay calm under pressure.

✨Ask Insightful Questions

Prepare thoughtful questions about the restaurant's culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.

Waiter / Waitress
San Carlo
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