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For Companies At a Glance
- Tasks: Welcome guests, take orders, serve food, and ensure a great dining experience.
- Company: Join San Carlo, a family-run Italian restaurant group with over 30 years of delicious history.
- Benefits: Enjoy free meals, 50% discounts, and access to global opportunities and training.
- Why this job: Be part of a vibrant team, make connections, and develop your skills in a fun environment.
- Qualifications: Previous experience is a plus, but a positive attitude and good communication skills are essential.
- Other info: Opportunities for recognition and awards await you at San Carlo!
San Carlo Hale is hiring a Waiter/Waitress!
Our story: The Distefano family, spanning two generations, started San Carlo over 30 years ago and has seen it grow to twenty-five authentic Italian restaurants across the UK from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester, with a growing number overseas including Kuwait, Bangkok and Qatar, and with new sites set to open in Miami.
Colleague Benefits:
- Free Meals on Duty - Delicious, healthy meals, all free
- 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
- Refer a Friend - Bring your friends and earn up to £1,000 per person
- Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app
- Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
- Squadra App - Offering you discounts and rewards with thousands of companies worldwide
- Wagestream - Access to earned pay at any point of the month
- Legal and Financial Advice - Free legal and financial advice for you and your family
- Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
- San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
- Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
- Best in Class Pension - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities:
- Greeting guests as they arrive at the restaurant and escorting them to their table
- Presenting menus to guests and taking orders for food and drinks
- Making recommendations to guests regarding food and beverage selections
- Serving food and beverages to guests in a timely and efficient manner
- Checking on guests throughout their meal to ensure satisfaction and address any issues
- Processing payment for meals and handling cash and credit card transactions
- Assisting with the setup and clean-up of the restaurant before and after service
- Cleaning and resetting tables for the next guests
- Collaborating with kitchen and bar staff to ensure that food and beverages are delivered accurately and on time
Required Qualifications & Experience:
- Experience in a similar role
- Excellent communication skills
- Meticulous attention to detail, highly organised and capable of handling multiple tasks
- A proactive self-starter who can work independently with good judgement and minimal direction
Waiter / Waitress employer: San Carlo
Contact Detail:
San Carlo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Familiarise yourself with the menu and the restaurant's unique offerings. This will not only help you answer questions confidently but also show your enthusiasm for the role during any informal chats or interviews.
✨Tip Number 2
Network with current or former employees of San Carlo. They can provide valuable insights into the company culture and what they look for in a waiter/waitress, which can give you an edge in your application.
✨Tip Number 3
Demonstrate your customer service skills in real-life situations. Whether it's volunteering or working in another hospitality role, showcasing your ability to handle customers effectively can make a strong impression.
✨Tip Number 4
Be prepared to discuss your experience with teamwork and collaboration. Since you'll be working closely with kitchen and bar staff, highlighting your ability to work well in a team can set you apart from other candidates.
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Focus on roles where you've demonstrated excellent communication skills and attention to detail, as these are crucial for a Waiter/Waitress position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a fast-paced environment. Mention specific experiences that relate to the responsibilities listed in the job description.
Highlight Relevant Skills: In your application, emphasise skills such as multitasking, organisation, and proactive problem-solving. These qualities are essential for ensuring guest satisfaction and efficient service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at San Carlo
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any personal experiences that highlight your love for serving others and creating memorable dining experiences.
✨Demonstrate Excellent Communication Skills
Since communication is key in this role, be prepared to showcase your ability to interact with guests and team members. Practice clear and friendly responses to common questions, and consider role-playing scenarios with a friend.
✨Highlight Your Attention to Detail
San Carlo values meticulous attention to detail. Be ready to discuss specific examples from your past experience where your organisational skills made a difference, whether it was in taking orders accurately or ensuring tables were set perfectly.
✨Prepare for Situational Questions
Expect questions that assess how you handle various situations, such as dealing with difficult customers or managing multiple tasks at once. Think of examples that demonstrate your problem-solving skills and ability to stay calm under pressure.
