At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a smooth dining experience.
- Company: Join the San Carlo family, a renowned Italian restaurant group with global reach.
- Benefits: Free meals, 50% staff discount, and access to training and development.
- Other info: Opportunities for international work and recognition through monthly awards.
- Why this job: Be part of a vibrant team and create memorable experiences for guests.
- Qualifications: Previous experience in hospitality and excellent communication skills required.
The predicted salary is between 20000 - 25000 £ per year.
San Carlo Manchester are hiring a Host!
Our story
The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Qatar and with new sites set to open in Miami.
Colleague Benefits
- Free Meals on Duty – Delicious, Healthy meals, all free
- 50% Staff Discount – For you and your friends and family, in any of our restaurants around the UK
- Refer a Friend – Bring your friends and earn up to £1,000 per person
- L'Accadamia Training Academy – Commitment to training and continuing professional development with our San Carlo training app
- Volunteering Days – Give back with dedicated volunteering days, making a positive impact in your community
- Squadra App – Offering you discounts and rewards with thousands of companies worldwide.
- Wagestream – Access to earned pay at any point of the month
- Legal and Financial Advice – Free legal and financial advice for you and your family
- Colleague of the Month – Monthly recognition awards where all San Carlo colleagues are celebrated.
- San Carlo Awards – Our annually San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues.
- Global Opportunities – The chance to work at one of our many international restaurants, from Dubai to Miami
- Best in Class Pension – San Carlo has partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities
- Greeting guests as they enter the restaurant and welcoming them.
- Managing the restaurant's waiting list and seating guests promptly and efficiently.
- Maintaining an organized and tidy front of house area, including the hostess stand, waiting area, and restrooms.
- Answering phone calls and managing reservations.
- Answering guest inquiries about the restaurant's menu, special promotions, or other services offered.
- Collaborating with servers and kitchen staff to ensure timely and accurate delivery of food and beverages.
- Keeping track of table turnover and communicating table availability to servers.
- Handling any customer complaints or issues in a courteous and professional manner.
- Maintaining accurate records of guest counts and reservations.
Required Qualifications & Experience
- Experience in a similar role
- Excellent communication skills
- Meticulous attention to detail, highly organised and capable of handling multiple tasks
- A proactive self-starter who can work independently with good judgement and minimal direction
Compensation: Competitive salary
Host in Manchester employer: San Carlo
San Carlo Manchester is an exceptional employer, offering a vibrant work culture that celebrates Italian hospitality and values its team members. With benefits like free meals on duty, extensive training opportunities through L'Accadamia Training Academy, and the chance to work internationally, employees are supported in their professional growth while enjoying a rewarding and dynamic environment. Join us to be part of a family-run business that recognises and rewards hard work, ensuring every colleague feels valued and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Host in Manchester
✨Tip Number 1
Get to know the restaurant! Before your interview, pop in for a meal or a coffee. Familiarising yourself with the vibe and menu will help you stand out when chatting with the team.
✨Tip Number 2
Practice your people skills! As a Host, you'll be the first face guests see. Role-play greeting friends or family as if they were customers to boost your confidence and communication skills.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed busy situations in the past. This will demonstrate that you're ready to handle the fast-paced environment at San Carlo.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the San Carlo family.
We think you need these skills to ace Host in Manchester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to customise your application for the Host role at San Carlo. Highlight any relevant experience and skills that match the job description. We love seeing how your background fits with our story and values!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you the perfect fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at San Carlo
✨Know the San Carlo Story
Before your interview, take some time to learn about the history of San Carlo and its growth over the years. Understanding the family values and the journey of the restaurant will help you connect with the interviewers and show your genuine interest in being part of their team.
✨Show Off Your Communication Skills
As a Host, excellent communication is key. During the interview, practice clear and confident speaking. Be ready to demonstrate how you've effectively managed guest inquiries or complaints in the past. This will highlight your ability to handle the responsibilities of the role.
✨Be Organised and Detail-Oriented
Since the role requires meticulous attention to detail, come prepared with examples of how you've successfully managed multiple tasks in previous jobs. You could mention how you kept track of reservations or maintained an organised front of house area, showcasing your organisational skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities at L'Accadamia or how the team collaborates during busy service times. This shows that you're not only interested in the position but also in growing within the company.
