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- Tasks: Lead a vibrant team and drive revenue in our bustling Italian restaurants.
- Company: Join the San Carlo family, a renowned name in authentic Italian dining.
- Benefits: Enjoy free meals, discounts, and global opportunities with competitive pay.
- Other info: Be part of a supportive culture with training and recognition for your hard work.
- Why this job: Make a real impact while managing a dynamic restaurant environment.
- Qualifications: 5 years of management experience and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Our story The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Dubai and with new sites set to open in Miami.
Colleague Benefits:
- Free Meals on Duty - Delicious, healthy meals, all free
- 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
- Refer a Friend - Bring your friends and earn up to £1,000 per person
- Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app
- Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
- Squadra App - Offering you discounts and rewards with thousands of companies worldwide
- Wagestream - Access to earned pay at any point of the month
- Legal and Financial Advice - Free legal and financial advice for you and your family
- Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
- San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
- Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
- Best in Class Pension - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities:
- Responsible for the increase in revenue and profitability within your restaurant.
- Ensure Manager Controller Profit is in line with the company financial targets.
- Ensure stocks and wastage are monitored, accounted for and kept within an acceptable level.
- Accountable and responsible for accurate delivery of new inventory, with timely invoice processing within the company required timeframe.
- Accountable and responsible for high customer feedback scores on all platforms.
- Oversee the day-to-day operations of your restaurant locations, ensuring a good working relationship with front of house and back of house team members.
- Manage staff and corrective actions as necessary with support from the head office HR team.
- Manage team rotas, holidays and absences.
- Ensure compliance with internal company policies and industry regulations.
- Accountable for cash handling and governance of closing down procedures.
- Hire new team members through our company Applicant Tracking System and other approved methods of recruitment.
- Train, develop and manage team to company standards in all aspects of their roles, maintaining high levels of customer service and employee engagement.
Required Qualifications & Experience:
- 5 year’s experience in a similar role
- Team management experience
- Excellent communication skills
- Meticulous attention to detail, highly organised and capable of handling multiple tasks
- A proactive self-starter who can work independently with good judgement and minimal direction
Compensation: Competitive salary
General Manager in Manchester employer: San Carlo
Contact Detail:
San Carlo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for a General Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with San Carlo’s values and what makes them tick. This way, you can show off how you’d fit right in and contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the responsibilities of a General Manager. Highlight your team management skills and how you’ve driven revenue in past roles – this is your time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace General Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the General Manager role. Highlight your team management experience and any relevant achievements in the restaurant industry to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for the hospitality industry and why you want to join San Carlo. Be sure to mention how your values align with ours and what you can bring to the table.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to increase revenue and manage teams effectively. Numbers speak volumes, so don’t shy away from sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our San Carlo family!
How to prepare for a job interview at San Carlo
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your understanding of financial metrics. Brush up on key performance indicators like revenue growth, profit margins, and stock management. Be ready to discuss how you've successfully managed these in previous roles.
✨Showcase Your Leadership Style
This role requires strong team management skills. Prepare examples of how you've led teams, resolved conflicts, and motivated staff. Highlight your approach to training and developing team members, as this will resonate well with the interviewers.
✨Customer Feedback is Key
Be prepared to talk about how you've improved customer satisfaction scores in past positions. Share specific strategies you've implemented to enhance the dining experience and how you’ve responded to feedback, both positive and negative.
✨Familiarise Yourself with Company Culture
Research San Carlo's values and culture. Understand their commitment to quality and community involvement. During the interview, express how your personal values align with theirs and how you can contribute to their mission of providing exceptional dining experiences.