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- Tasks: Lead a vibrant team, boost restaurant revenue, and ensure top-notch customer experiences.
- Company: Join the San Carlo family, a renowned Italian restaurant group with global reach.
- Benefits: Enjoy free meals, discounts, training opportunities, and access to earned pay anytime.
- Other info: Exciting global opportunities await you in cities like Dubai and Miami.
- Why this job: Make a real impact in a dynamic environment while growing your career internationally.
- Qualifications: Proven leadership skills and experience in restaurant management.
The predicted salary is between 35000 - 45000 £ per year.
Our story The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Dubai and with new sites set to open in Miami.
Colleague Benefits:
- Free Meals on Duty - Delicious, healthy meals, all free
- 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
- Refer a Friend - Bring your friends and earn up to £1,000 per person
- Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app
- Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
- Squadra App - Offering you discounts and rewards with thousands of companies worldwide
- Wagestream - Access to earned pay at any point of the month
- Legal and Financial Advice - Free legal and financial advice for you and your family
- Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
- San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
- Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
- Best in Class Pension - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities:
- Responsible for the increase in revenue and profitability within your restaurant.
- Ensure Manager Controller Profit is in line with the company financial targets.
- Ensure stocks and wastage are monitored, accounted for and kept within an acceptable level.
- Accountable and responsible for accurate delivery of new inventory, with timely invoice processing within the company required timeframe.
- Accountable and responsible for high customer feedback scores on all platforms.
- Oversee the day-to-day operations of your restaurant locations, ensuring a good working relationship with front of house and back of house team members.
- Manage staff and corrective actions as necessary with support from the head office HR team.
- Manage team rotas, holidays and absences.
- Ensure compliance with internal company policies and industry regulations.
- Accountable for cash handling and governance of closing down procedures.
- Hire new team members through our company Applicant Tracking System and other approved methods of recruitment.
- Train, develop and manage team to company standards in all aspects of their roles, maintaining high levels of customer service and employee engagement.
General Manager employer: San Carlo
Contact Detail:
San Carlo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the industry. You never know who might have a lead on a General Manager position or can put in a good word for you.
✨Tip Number 2
Get social! Follow San Carlo on social media and engage with their posts. This shows your interest and can help you stand out when applying through our website.
✨Tip Number 3
Prepare for interviews by researching common questions for General Managers. Practice your answers and think of examples that showcase your leadership skills and experience in managing teams.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role at San Carlo.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you love the restaurant industry and what makes you a great fit for our team!
Tailor Your CV: Make sure to customise your CV for the General Manager position. Highlight relevant experience and skills that align with our key responsibilities. We appreciate when candidates take the time to match their background to our needs.
Be Clear and Concise: Keep your application straightforward and to the point. We value clarity, so avoid jargon and long-winded explanations. A well-structured application will catch our eye!
Apply Through Our Website: For the best chance of success, make sure to apply through our official website. This way, we can easily track your application and get back to you quicker. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at San Carlo
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your understanding of financial targets and profitability. Brush up on key metrics like revenue growth, profit margins, and stock management. Be ready to discuss how you've successfully managed these in previous roles.
✨Showcase Your Leadership Style
This role requires strong leadership skills. Think about examples where you've effectively managed teams, resolved conflicts, or improved team dynamics. Be prepared to share specific stories that highlight your ability to motivate and develop staff.
✨Understand the Brand
Familiarise yourself with San Carlo's story, values, and customer experience. Knowing the ins and outs of their restaurants will help you connect with the interviewers. Share your thoughts on what makes their brand unique and how you can contribute to its growth.
✨Prepare Questions
Interviews are a two-way street! Prepare insightful questions about the company culture, growth opportunities, and expectations for the role. This shows your genuine interest and helps you assess if it's the right fit for you.