At a Glance
- Tasks: Welcome guests, take orders, serve food, and ensure a great dining experience.
- Company: Join San Carlo, a family-run Italian restaurant group with over 30 years of excellence.
- Benefits: Enjoy free meals, 50% discounts, and access to global opportunities.
- Why this job: Be part of a vibrant team, gain valuable skills, and make a positive community impact.
- Qualifications: Previous experience in hospitality, excellent communication, and a proactive attitude are essential.
- Other info: Opportunities for international work and recognition through monthly awards.
San Carlo Alderley Edge are hiring a Waiter/ Waitress!
Our story
The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Qatar and with new sites set to open in Miami.
Colleague Benefits
- Free Meals on Duty – Delicious, healthy meals, all free
- 50% Staff Discount – For you and your friends and family, in any of our restaurants around the UK
- Refer a Friend – Bring your friends and earn up to £1,000 per person
- Elevate Training Academy – Commitment to training and continuing professional development with our San Carlo training app
- Volunteering Days – Give back with dedicated volunteering days, making a positive impact in your community
- Squadra App – Offering you discounts and rewards with thousands of companies worldwide
- Wagestream – Access to earned pay at any point of the month
- Legal and Financial Advice – Free legal and financial advice for you and your family
- Colleague of the Month – Monthly recognition awards where all San Carlo colleagues are celebrated
- San Carlo Awards – Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
- Global Opportunities – The chance to work at one of our many international restaurants, from Dubai to Miami
- Best in Class Pension – San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities
- Greeting guests as they arrive at the restaurant and escorting them to their table
- Presenting menus to guests and taking orders for food and drinks
- Making recommendations to guests regarding food and beverage selections
- Serving food and beverages to guests in a timely and efficient manner
- Checking on guests throughout their meal to ensure satisfaction and address any issues
- Processing payment for meals and handling cash and credit card transactions
- Assisting with the setup and clean-up of the restaurant before and after service
- Cleaning and resetting tables for the next guests
- Collaborating with kitchen and bar staff to ensure that food and beverages are delivered accurately and on time
Required Qualifications & Experience
- Experience in a similar role
- Excellent communication skills
- Meticulous attention to detail, highly organised and capable of handling multiple tasks
- A proactive self-starter who can work independently with good judgement and minimal direction
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Waiter / Waitress employer: San Carlo Restaurant Group
Contact Detail:
San Carlo Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Familiarise yourself with the menu and the restaurant's unique offerings. Knowing the dishes and drinks inside out will help you make recommendations confidently, which is key in a waiter/waitress role.
✨Tip Number 2
Practice your communication skills. Being able to engage with guests and handle their requests smoothly is crucial. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Show enthusiasm for the hospitality industry. When you meet potential employers, express your passion for providing excellent service and your eagerness to learn and grow within the team.
✨Tip Number 4
Network with current employees or those in similar roles. They can provide insights into the work culture and expectations at San Carlo, which can be invaluable during your interview.
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Emphasise any previous roles as a waiter or waitress, and showcase your communication skills and ability to multitask.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the restaurant industry. Mention why you want to work at San Carlo Alderley Edge specifically and how your skills align with their values.
Highlight Relevant Skills: In your application, focus on key skills such as attention to detail, organisation, and customer service. Provide examples of how you've successfully managed multiple tasks in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows professionalism and attention to detail, which is crucial in the hospitality sector.
How to prepare for a job interview at San Carlo Restaurant Group
✨Know the Menu Inside Out
Familiarise yourself with the menu and any specials before the interview. Being able to discuss dishes, ingredients, and recommendations shows your enthusiasm and readiness for the role.
✨Demonstrate Excellent Communication Skills
Practice clear and confident communication. As a waiter or waitress, you'll need to interact with guests and team members effectively, so showcasing your communication skills during the interview is crucial.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed multiple tasks in previous roles. Highlighting your ability to stay organised and efficient under pressure will impress the interviewers.
✨Emphasise Teamwork and Collaboration
Discuss your experience working in teams, especially in fast-paced environments. San Carlo values collaboration, so demonstrating your ability to work well with kitchen and bar staff will be beneficial.