Waiter / Waitress

Waiter / Waitress

London Full-Time No home office possible
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At a Glance

  • Tasks: Welcome guests, take orders, serve food, and ensure a great dining experience.
  • Company: Join the San Carlo family, renowned for authentic Italian cuisine across the UK and beyond.
  • Benefits: Enjoy free meals, 50% discounts, and access to earned pay anytime.
  • Why this job: Be part of a vibrant team with global opportunities and a commitment to your growth.
  • Qualifications: No prior experience needed; just bring your enthusiasm and excellent communication skills!
  • Other info: Flexible part-time hours perfect for students looking to earn while they learn.

Fumo Covent Garden are hiring a Waiter/Waitress!

Competitive Industry pay (based on salary & Tronc)

Our story The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Qatar and with new sites set to open in Miami.

Colleague Benefits

  • Free Meals on Duty - Delicious, healthy meals, all free
  • 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
  • Refer a Friend - Bring your friends and earn up to £1,000 per person
  • Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app
  • Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
  • Squadra App - Offering you discounts and rewards with thousands of companies worldwide
  • Wagestream - Access to earned pay at any point of the month
  • Legal and Financial Advice - Free legal and financial advice for you and your family
  • Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
  • San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
  • Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
  • Best in Class Pension - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow

Key Responsibilities

  • Greeting guests as they arrive at the restaurant and escorting them to their table
  • Presenting menus to guests and taking orders for food and drinks
  • Making recommendations to guests regarding food and beverage selections
  • Serving food and beverages to guests in a timely and efficient manner
  • Checking on guests throughout their meal to ensure satisfaction and address any issues
  • Processing payment for meals and handling cash and credit card transactions
  • Assisting with the setup and clean-up of the restaurant before and after service
  • Cleaning and resetting tables for the next guests
  • Collaborating with kitchen and bar staff to ensure that food and beverages are delivered accurately and on time

Required Qualifications & Experience

  • Experience in a similar role
  • Excellent communication skills
  • Meticulous attention to detail, highly organised and capable of handling multiple tasks
  • A proactive self-starter who can work independently with good judgement and minimal direction

Seniority level Entry level

Employment type Part-time

Job function Management and Manufacturing

Industries Restaurants

Waiter / Waitress employer: San Carlo Restaurant Group

At San Carlo, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates our team members and their contributions. With competitive pay, free meals on duty, and extensive training opportunities through our Elevate Training Academy, we are committed to your professional growth. Located in the heart of Covent Garden, you will enjoy the dynamic atmosphere of one of London's most iconic areas while benefiting from global opportunities across our expanding restaurant network.
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Contact Detail:

San Carlo Restaurant Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiter / Waitress

✨Tip Number 1

Familiarise yourself with the menu and the restaurant's offerings. Knowing the dishes and drinks inside out will help you make recommendations confidently, which is a key part of the waiter/waitress role.

✨Tip Number 2

Practice your communication skills. Being able to engage with guests and handle their requests efficiently is crucial, so consider role-playing scenarios with friends or family to build your confidence.

✨Tip Number 3

Show enthusiasm for the hospitality industry. When you meet potential employers or during interviews, express your passion for providing excellent service and your eagerness to learn and grow within the team.

✨Tip Number 4

Network with current employees or others in the industry. They can provide insights into the work culture and expectations at San Carlo, which can help you tailor your approach when applying.

We think you need these skills to ace Waiter / Waitress

Excellent Communication Skills
Customer Service Orientation
Attention to Detail
Time Management
Multitasking Abilities
Proactive Problem-Solving
Cash Handling Skills
Team Collaboration
Organisational Skills
Food and Beverage Knowledge
Adaptability
Positive Attitude
Ability to Work Under Pressure

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Focus on roles where you've demonstrated excellent communication skills, attention to detail, and the ability to multitask.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for working at Fumo Covent Garden. Mention specific reasons why you want to join their team and how you can contribute to their success.

Highlight Relevant Skills: In your application, emphasise skills that are crucial for a waiter/waitress role, such as teamwork, time management, and problem-solving. Use examples from past experiences to illustrate these skills.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality industry.

How to prepare for a job interview at San Carlo Restaurant Group

✨Know the Menu Inside Out

Familiarise yourself with the restaurant's menu, including specials and popular dishes. Being able to confidently recommend items will impress your interviewers and show your enthusiasm for the role.

✨Demonstrate Excellent Communication Skills

As a waiter or waitress, communication is key. Practice clear and friendly communication during your interview, and be prepared to discuss how you would handle various customer interactions.

✨Showcase Your Organisational Skills

Highlight your ability to multitask and stay organised, especially in a busy environment. Share examples from past experiences where you successfully managed multiple tables or tasks at once.

✨Emphasise Teamwork and Collaboration

Working well with kitchen and bar staff is crucial. Be ready to discuss how you have collaborated with others in previous roles and how you can contribute to a positive team atmosphere.

Waiter / Waitress
San Carlo Restaurant Group
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