Waiter / Waitress

San Carlo Liverpool are hiring a Waiter/ Waitress!

Competitive Industry pay (based on salary & Tronc)

Our story

The Distefano family, spanning two generations, started San Carlo over 30 years ago and has seen it grow to twenty‑five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly, and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester – and with a growing number overseas, including Kuwait, Bangkok and Qatar, and with new sites set to open in Miami.

Colleague Benefits

• Free Meals on Duty – Delicious, healthy meals, all free
• 50% Staff Discount – For you and your friends and family, in any of our restaurants around the UK
• Refer a Friend – Bring your friends and earn up to £1,000 per person
• Elevate Training Academy – Commitment to training and continuing professional development with our San Carlo training app
• Volunteering Days – Give back with dedicated volunteering days, making a positive impact in your community
• Squadra App – Offering you discounts and rewards with thousands of companies worldwide
• Wagestream – Access to earned pay at any point of the month
• Legal and Financial Advice – Free legal and financial advice for you and your family
• Colleague of the Month – Monthly recognition awards where all San Carlo colleagues are celebrated
• San Carlo Awards – Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
• Global Opportunities – The chance to work at one of our many international restaurants, from Dubai to Miami
• Best in Class Pension – San Carlo are partnered with an industry‑leading pension provider, ensuring your hard work today supports your tomorrow

Key Responsibilities

• Greeting guests as they arrive at the restaurant and escorting them to their table
• Presenting menus to guests and taking orders for food and drinks
• Making recommendations to guests regarding food and beverage selections
• Serving food and beverages to guests in a timely and efficient manner
• Checking on guests throughout their meal to ensure satisfaction and address any issues
• Processing payment for meals and handling cash and credit card transactions
• Assisting with the setup and clean‑up of the restaurant before and after service
• Cleaning and resetting tables for the next guests
• Collaborating with kitchen and bar staff to ensure that food and beverages are delivered accurately and on time

Required Qualifications & Experience

• Experience in a similar role
• Excellent communication skills
• Meticulous attention to detail, highly organised and capable of handling multiple tasks
• A proactive self‑starter who can work independently with good judgement and minimal direction