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- Tasks: Manage guest bookings and lead the front of house team to ensure top-notch customer satisfaction.
- Company: A leading Italian restaurant group in Manchester with a vibrant atmosphere.
- Benefits: Enjoy free meals, staff discounts, and training opportunities in a supportive environment.
- Why this job: Join a dynamic team and enhance guest experiences in a bustling restaurant setting.
- Qualifications: Strong background in customer relations and team management with excellent communication skills.
- Other info: Full-time position with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading Italian restaurant group in Manchester is seeking an experienced Reception Supervisor to manage guest bookings, ensure customer satisfaction, and lead the front of house team.
The ideal candidate should have a strong background in customer relations and team management, with excellent communication skills and attention to detail.
This full-time position offers a supportive work environment, training opportunities, and benefits like free meals and staff discounts.
Front of House Supervisor — Guest Experience & Reservations in Manchester employer: San Carlo Restaurant Group
Contact Detail:
San Carlo Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor — Guest Experience & Reservations in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at the restaurant group. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for guest experience shine through. Share stories about how you've turned a customer's day around or led a team to success.
✨Tip Number 3
Be prepared with questions! Research the restaurant group and think of insightful questions to ask during your interview. This shows you're genuinely interested and have done your homework.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front of House Supervisor — Guest Experience & Reservations in Manchester
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight your experience in customer relations. We want to see how you've made guests feel welcome and valued in your previous roles. Share specific examples that showcase your communication skills and attention to detail!
Team Management Matters: As a Front of House Supervisor, leading a team is key. Tell us about your leadership style and how you've successfully managed a team in the past. We love hearing about how you motivate others and create a positive work environment!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to this role. Mention why you're excited about working with us and how your skills align with our restaurant's values and goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at San Carlo Restaurant Group
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and special dishes. Being able to discuss the food and drink offerings confidently will impress your interviewers and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled difficult customer situations in the past. Highlight your ability to maintain a positive atmosphere and ensure guest satisfaction, as this is crucial for a Front of House Supervisor.
✨Demonstrate Leadership Qualities
Think of instances where you've successfully led a team or managed a project. Discuss your approach to motivating staff and ensuring smooth operations, as this will be key in managing the front of house team.
✨Ask Insightful Questions
Prepare thoughtful questions about the restaurant's culture, training opportunities, and expectations for the role. This shows your enthusiasm and helps you gauge if the environment aligns with your values.
