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For Companies At a Glance
- Tasks: Oversee daily restaurant operations and support the General Manager.
- Company: Join the renowned San Carlo family with over 30 years of Italian dining excellence.
- Benefits: Enjoy free meals, 50% staff discount, and access to global opportunities.
- Why this job: Be part of a vibrant team and make a real impact in a dynamic environment.
- Qualifications: Previous management experience and strong communication skills are essential.
- Other info: Opportunities for professional development and recognition through awards.
The predicted salary is between 30000 - 40000 £ per year.
Fumo Manchester are hiring an Assistant General Manager!
Competitive Industry pay (based on salary & Tronc)
Our story
The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Qatar and with new site set to open in Miami.
Colleague Benefits
- Free Meals on Duty - Delicious, healthy meals, all free
- 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
- Refer a Friend - Bring your friends and earn up to £1,000 per person
- Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app
- Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
- Squadra App - Offering you discounts and rewards with thousands of companies worldwide
- Wagestream - Access to earned pay at any point of the month
- Legal and Financial Advice - Free legal and financial advice for you and your family
- Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
- San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
- Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
- Best in Class Pension - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities
- Overseeing the day-to-day operations of the restaurant, deputising for the General Manager when they are not on shift
- Undertake all Duty Manager responsibilities where relevant/needed
- Ensure your Duty Managers have an up to date Talent Pipeline for their departments with training needs and succession plans
- Hold monthly reviews with all Department Managers reporting to you to ensure all KPI’s are being achieved. Report each meeting to General Manager
- Manage monthly results from Department manager KPI’s
- Manage customer satisfaction regularly using the tools available, ensuring all guest feedback is dealt with in a professional and efficient manner.
- Alongside the General Manager, conduct probation's and appraisals to monitor full team performance and development.
- Track team turnover monthly and ensure it stays below the company target.
- Ensure Recruitment processes are adhered to at all times including all paperwork and onboarding process for new starters.
- Create and maintain a safe and comfortable working environment for all staff to flourish in.
- Ensure staff records are kept up to date with training, absences, lateness, holidays etc.
- Manage the results from all departmental Health Checks to ensure actions plans are being worked on.
Required Qualifications & Experience
- Previous experience in a similar role
- Team management experience
- Excellent communication skills
- Meticulous attention to detail, highly organised and capable of handling multiple tasks
- A proactive self-starter who can work independently with good judgement and minimal direction
Assistant General Manager in Manchester employer: San Carlo Restaurant Group
Contact Detail:
San Carlo Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for an Assistant General Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Fumo Manchester and their values, and think about how your experience aligns with their needs. Practise common interview questions and come up with some great examples from your past roles that showcase your skills.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’d be a great fit for the Assistant General Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the San Carlo family!
We think you need these skills to ace Assistant General Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant General Manager role. Highlight your relevant experience and skills that match what we're looking for, like team management and communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with Fumo Manchester and how your background makes you a perfect fit. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Achievements: When detailing your experience, don’t just list your duties. Instead, showcase your achievements! Use numbers and examples to demonstrate how you've made a positive impact in previous roles. We appreciate candidates who can show us their successes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at San Carlo Restaurant Group
✨Know the Company Inside Out
Before your interview, make sure you research Fumo Manchester and the San Carlo group. Understand their history, values, and what makes them unique in the restaurant industry. This will not only impress your interviewers but also help you tailor your answers to align with their ethos.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved operations. Be ready to discuss how you can motivate and develop your team at Fumo.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think of scenarios related to customer satisfaction, team management, and operational challenges. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your interest in the role and the company. Ask about their training programmes, team culture, or future expansion plans. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.