Floor Manager

San Carlo Regent Street are hiring a Floor Manager!

Our story

The Distefano family, spanning two generations, started San Carlo over 30 years ago and has seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester, with a growing number overseas – including Kuwait, Bangkok and Qatar, and with new sites set to open in Miami.

Colleague Benefits:

• Free Meals on Duty: Delicious, healthy meals, all free.
• 50% Staff Discount: For you and your friends and family, in any of our restaurants around the UK.
• Refer a Friend: Bring your friends and earn up to £1,000 per person.
• L’Accademia Training Academy: Commitment to training and continuing professional development with our San Carlo training app.
• Volunteering Days: Give back with dedicated volunteering days, making a positive impact in your community.
• Squadra App: Offering you discounts and rewards with thousands of companies worldwide.
• Wagestream: Access to earned pay at any point of the month.
• Legal and Financial Advice: Free legal and financial advice for you and your family.
• Colleague of the Month: Monthly recognition awards where all San Carlo colleagues are celebrated.
• San Carlo Awards: Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues.
• Global Opportunities: The chance to work at one of our many international restaurants, from Dubai to Miami.
• Best in Class Pension: San Carlo has partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow.

Key Responsibilities:

• Delegate work assignments, find the right person and assign them the right job adapting to the skill and necessities.
• Assist in the recruitment of new employees for the restaurant.
• Ensure smooth running of the restaurant and ensure the restaurant is staffed at correct levels each day.
• Ensure delivery of high standards of service at all times.
• Support employee performance and encourage them to meet an acceptable standard.
• Assist and support training and development of all employees.
• Deal effectively with customer complaints.

Required Qualifications & Experience:

• 2 years’ experience in a similar role.
• Team management experience.
• Excellent communication skills.
• Meticulous attention to detail, highly organized, and capable of handling multiple tasks.
• A proactive self-starter who can work independently with good judgment and minimal direction.

Compensation: Competitive salary.

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