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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure top-notch service in a bustling restaurant environment.
- Company: Join the San Carlo Restaurant Group, a family-run Italian dining experience with global reach.
- Benefits: Enjoy free meals, 50% discounts, and access to training and development opportunities.
- Why this job: Be part of a vibrant team and make a real impact in the hospitality industry.
- Qualifications: 2 years of management experience and excellent communication skills required.
- Other info: Opportunities for international work and recognition through monthly awards.
The predicted salary is between 28800 - 42000 £ per year.
Fumo Manchester are hiring a Floor Manager!
Competitive Industry pay (based on salary & Tronc)
Our story
The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Qatar and with new sites set to open in Miami.
Colleague Benefits
- Free Meals on Duty – Delicious, healthy meals, all free
- 50% Staff Discount – For you and your friends and family, in any of our restaurants around the UK
- Refer a Friend – Bring your friends and earn up to £1,000 per person
- Elevate Training Academy – Commitment to training and continuing professional development with our San Carlo training app
- Volunteering Days – Give back with dedicated volunteering days, making a positive impact in your community
- Squadra App – Offering you discounts and rewards with thousands of companies worldwide
- Wagestream – Access to earned pay at any point of the month
- Legal and Financial Advice – Free legal and financial advice for you and your family
- Colleague of the Month – Monthly recognition awards where all San Carlo colleagues are celebrated
- San Carlo Awards – Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
- Global Opportunities – The chance to work at one of our many international restaurants, from Dubai to Miami
- Best in Class Pension – San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities
- Delegate work assignments, find the right person and assign them the right job adapting to the skill and necessities.
- Assist in the recruitment for new employees for the restaurant.
- Ensure smooth running of the restaurant and ensured restaurant is staffed at correct levels each day.
- Ensure delivery of high standard of service at all times.
- Support employee performance and encourage to an acceptable standard.
- Assist and support training and development of all employees.
- Deal effectively with customer complaints
Required Qualifications & Experience
- 2 year’s experience in a similar role
- Team management experience
- Excellent communication skills
- Meticulous attention to detail, highly organised and capable of handling multiple tasks
- A proactive self-starter who can work independently with good judgement and minimal direction
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Floor Manager employer: San Carlo Restaurant Group
Contact Detail:
San Carlo Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the restaurant industry, especially those who might know someone at San Carlo. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your personality during interviews! San Carlo values team management and communication skills, so let your passion for hospitality shine through. Be yourself and let them see why you’d be a great fit.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle customer complaints or manage a busy shift. Practising these scenarios will help you feel confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the restaurant industry shine through. We want to see your enthusiasm for providing top-notch service and creating memorable experiences for our guests.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Floor Manager role. Highlight your relevant experience and skills that match the job description, so we can see why you’re the perfect fit for our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate for the position. Remember, less is often more!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at San Carlo Restaurant Group
✨Know the San Carlo Story
Before your interview, take some time to learn about the history and values of San Carlo Restaurant Group. Understanding their journey and commitment to authentic Italian cuisine will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Team Management Skills
As a Floor Manager, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare specific examples from your past experiences where you've successfully delegated tasks, resolved conflicts, or improved team performance. This will highlight your leadership qualities and make you stand out.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer complaints and ensuring high service standards. Think of real-life situations where you turned a negative experience into a positive one. This will showcase your problem-solving skills and your commitment to excellent customer service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available through the Elevate Training Academy or how the team celebrates achievements like the Colleague of the Month. This shows your enthusiasm for growth and engagement with the company culture.
