At a Glance
- Tasks: Lead the restaurant team, ensuring top-notch service and smooth operations.
- Company: A leading restaurant group in Birmingham with a focus on excellence.
- Benefits: Enjoy free meals, staff discounts, and professional development opportunities.
- Why this job: Join a vibrant team and make a real impact on customer experiences.
- Qualifications: Minimum two years of experience and strong communication skills.
- Other info: Dynamic work environment with growth potential in the hospitality industry.
The predicted salary is between 28800 - 43200 £ per year.
A leading restaurant group in Birmingham is looking for an experienced Floor Manager. The role involves overseeing the smooth operation of the restaurant, managing team assignments, and ensuring high standards of customer service are maintained.
Candidates should have at least two years of relevant experience and excellent communication skills.
This position offers various benefits, including free meals, staff discounts, and opportunities for professional development.
Floor Manager — Lead Service Excellence & Team Growth in Birmingham employer: San Carlo Restaurant Group
Contact Detail:
San Carlo Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager — Lead Service Excellence & Team Growth in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the restaurant industry and let them know you're on the hunt for a Floor Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your personality during interviews! As a Floor Manager, you'll be leading a team and interacting with customers, so let your communication skills shine. Be yourself and share your passion for service excellence.
✨Tip Number 3
Research the restaurant group before your interview. Knowing their values, menu, and customer service approach will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our team and ready to take on the challenge of managing the floor.
We think you need these skills to ace Floor Manager — Lead Service Excellence & Team Growth in Birmingham
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your relevant experience in the restaurant industry. We want to see how your past roles have prepared you for managing a team and ensuring top-notch service.
Communicate Clearly: Since excellent communication skills are a must, ensure your application is clear and concise. Use straightforward language and avoid jargon to make it easy for us to understand your qualifications.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Floor Manager role. We love seeing candidates who take the time to connect their skills with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at San Carlo Restaurant Group
✨Know the Restaurant Inside Out
Before your interview, make sure to research the restaurant group thoroughly. Understand their menu, service style, and any recent news or events. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experience where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you can contribute to team growth.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Highlight your communication skills and how you ensure that every guest has a memorable experience.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the restaurant's approach to staff development or how they maintain service excellence. This shows you're not just interested in the job, but also in contributing to the restaurant's success.