Reception Manager in Alderley Edge

Alderley Edge Full-Time 24300 - 29700 £ / year (est.) No working from home possible

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At a Glance

Tasks: Lead the reception team and ensure a top-notch guest experience.
Company: Join the San Carlo family, a renowned Italian restaurant group with global reach.
Benefits: Enjoy free meals, 50% discounts, and opportunities for international work.
Other info: Dynamic environment with a focus on professional development and community impact.
Why this job: Be part of a vibrant team and grow your career in hospitality.
Qualifications: 2 years in a similar role with strong team management skills.

The predicted salary is between 24300 - 29700 £ per year.

San Carlo Alderley Edge are hiring a Reception Manager!

Competitive Industry pay (based on salary & Tronc)
Our Story

The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester and with a growing number overseas – Including Kuwait, Bangkok, Dubai, and Miami, with additional restaurant openings planned as San Carlo continues to expand globally.

Colleague Benefits
Free Meals on Duty - Delicious, healthy meals, all free
50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
Refer a Friend - Bring your friends and earn up to £1,000 per person
Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app
Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
Squadra App - Offering you discounts and rewards with thousands of companies worldwide
Legal and Financial Advice - Free legal and financial advice for you and your family
Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
Best in Class Pension - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow

Key Responsibilities

Undertake all waiter/waitress responsibilities where relevant/needed
Monitor and drive Spend Per Head in your department
Effectively organise and run shifts as a duty manager
Ensure that all Restaurant consumables are kept to par and are within budget spend
Take responsibility for all Restaurant stock control including, wastage, ordering, invoicing, stock levels and maintenance in your department
Ensure a two-week rota is available for the Restaurant team at all times, working a month in advance for forecast rota
Regularly hold reviews with each restaurant team member to encourage career development/progression
Liaise with General Manager for any guidance and to communicate any training
Ensure that team staff levels are assessed weekly and actively recruit if needed
Take a lead on all Restaurant recruitment and ensure an excellent candidate experience throughout the process.
Onboarding of new staff, including full restaurant training and all CPL compliance is completed
Ensure your department has an up to date Talent Pipeline with training needs and succession plans
Ensure health checks are conducted once a month with an action plan produced and delegated amongst the team to ensure completion.
Ensure all Health & Safety policies are met, including all legislative and licencing requirements
Required Qualifications & Experience
2 year’s experience in a similar role
Team management experience
Excellent communication skills
Meticulous attention to detail, highly organised and capable of handling multiple tasks
A proactive self-starter who can work independently with good judgement and minimal direction
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