At a Glance
- Tasks: Lead the front of house team and ensure an exceptional dining experience.
- Company: Join the San Carlo family, a renowned Italian restaurant group with global presence.
- Benefits: Enjoy free meals, 50% staff discount, and access to earned pay anytime.
- Other info: Opportunities for international work and professional development.
- Why this job: Be part of a vibrant team and grow your career in hospitality.
- Qualifications: 2 years in a similar role with strong team management skills.
The predicted salary is between 30000 - 40000 £ per year.
San Carlo Alderley Edge are hiring a Head Host! Competitive Industry pay (based on salary & Tronc).
Our story The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Qatar and with new sites set to open in Miami.
Colleague Benefits
- Free Meals on Duty - Delicious, healthy meals, all free
- 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
- Refer a Friend - Bring your friends and earn up to £1,000 per person
- Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app
- Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
- Squadra App - Offering you discounts and rewards with thousands of companies worldwide
- Wagestream - Access to earned pay at any point of the month
- Legal and Financial Advice - Free legal and financial advice for you and your family
- Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
- San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
- Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
- Best in Class Pension - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities
- Undertake all waiter/waitress responsibilities where relevant/needed
- Monitor and drive Spend Per Head in your department
- Effectively organise and run shifts as a duty manager
- Ensure that all Restaurant consumables are kept to par and are within budget spend
- Take responsibility for all Restaurant stock control including, wastage, ordering, invoicing, stock levels and maintenance in your department
- Ensure a two-week rota is available for the Restaurant team at all times, working a month in advance for forecast rota
- Regularly hold reviews with each restaurant team member to encourage career development/progression
- Liaise with General Manager for any guidance and to communicate any training
- Ensure that team staff levels are assessed weekly and actively recruit if needed
- Take a lead on all Restaurant recruitment and ensure an excellent candidate experience throughout the process.
- Onboarding of new staff, including full restaurant training and all CPL compliance is completed
- Ensure your department has an up to date Talent Pipeline with training needs and succession plans
- Ensure health checks are conducted once a month with an action plan produced and delegated amongst the team to ensure completion.
- Ensure all Health & Safety policies are met, including all legislative and licencing requirements
Required Qualifications & Experience
- 2 year’s experience in a similar role
- Team management experience
- Excellent communication skills
- Meticulous attention to detail, highly organised and capable of handling multiple tasks
- A proactive self-starter who can work independently with good judgement and minimal direction
Head Host in Alderley Edge employer: San Carlo Restaurant Group
San Carlo Alderley Edge is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture that celebrates diversity and offers extensive benefits such as free meals, generous staff discounts, and opportunities for global placements, employees are encouraged to grow through the Elevate Training Academy and enjoy recognition through monthly awards. Join us in a dynamic environment where your contributions are valued, and you can make a meaningful impact while enjoying the perks of working in one of the UK's leading Italian restaurant groups.
Contact Details:
San Carlo Restaurant Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head Host in Alderley Edge
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the restaurant industry. A personal recommendation can go a long way in landing that Head Host role.
✨Tip Number 2
Show up in style! If you’re applying for the Head Host position, make sure to visit the restaurant beforehand. Dress smartly and chat with the staff; it shows your genuine interest and gives you a feel for the vibe.
✨Tip Number 3
Prepare for the interview by knowing your stuff! Research San Carlo’s history, values, and menu. Being able to discuss how you can contribute to their success will impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Head Host in Alderley Edge
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through! Share your experiences and what excites you about working in a vibrant restaurant like San Carlo. We want to see your personality and enthusiasm!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Head Host role. Highlight relevant experience, especially in team management and customer service. We appreciate when candidates take the time to align their skills with what we're looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at San Carlo Restaurant Group
✨Know Your Stuff
Before the interview, make sure you know all about San Carlo Alderley Edge and its values. Familiarise yourself with their story, the number of restaurants they have, and their commitment to quality service. This shows genuine interest and helps you connect your experience to their mission.
✨Showcase Your Leadership Skills
As a Head Host, you'll be managing a team, so be ready to discuss your previous team management experiences. Prepare specific examples where you've successfully led a team, handled conflicts, or improved team performance. This will demonstrate your capability to take charge and inspire others.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle real-life situations in the restaurant. Think about scenarios like managing busy shifts, dealing with difficult customers, or ensuring health and safety compliance. Practising your responses can help you articulate your thought process clearly during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready to ask. Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
