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- Tasks: Lead daily restaurant operations and support the General Manager.
- Company: Join the San Carlo family, a renowned Italian restaurant group with global reach.
- Benefits: Enjoy free meals, 50% discounts, and access to training and development.
- Why this job: Be part of a vibrant team and make a real impact in a dynamic environment.
- Qualifications: Previous management experience and strong communication skills required.
- Other info: Opportunities for international work and career growth await you!
The predicted salary is between 36000 - 60000 £ per year.
San Carlo Alderley Edge are hiring an Assistant General Manager.
Colleague Benefits
- Free Meals on Duty – Delicious, healthy meals, all free
- 50% Staff Discount – For you and your friends and family in any of our restaurants across the UK
- Refer a Friend – Bring your friends and earn up to £1,000 per person
- Elevate Training Academy – Commitment to training and continuing professional development with our San Carlo training app
- Volunteering Days – Give back with dedicated volunteering days, making a positive impact in your community
- Squadra App – Offering discounts and rewards with thousands of companies worldwide
- Wagestream – Access to earned pay at any point of the month
- Legal and Financial Advice – Free legal and financial advice for you and your family
- Colleague of the Month – Monthly recognition awards celebrating all San Carlo colleagues
- San Carlo Awards – Our annual awards celebrating the incredible talent and hard work of our colleagues
- Global Opportunities – The chance to work at one of our many international restaurants, from Dubai to Miami
- Best in Class Pension – Partnered with an industry‑leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities
- Oversee the day‑to‑day operations of the restaurant, deputising for the General Manager when they are not on shift
- Undertake all Duty Manager responsibilities where relevant/needed
- Ensure Duty Managers have an up‑to‑date Talent Pipeline for their departments with training needs and succession plans
- Hold monthly reviews with all Department Managers reporting to you to ensure all KPIs are being achieved; report each meeting to the General Manager
- Manage monthly results from Department Manager KPIs
- Manage customer satisfaction regularly using the tools available, ensuring all guest feedback is dealt with professionally and efficiently
- Conduct probationary reviews and appraisals alongside the General Manager to monitor full team performance and development
- Track team turnover monthly and ensure it stays below the company target
- Ensure recruitment processes are adhered to at all times, including all paperwork and onboarding for new starters
- Create and maintain a safe and comfortable working environment for all staff to flourish
- Keep staff records up to date with training, absences, lateness, holidays, etc.
- Manage results from all departmental Health Checks to ensure action plans are being worked on
Required Qualifications & Experience
- Previous experience in a similar role
- Team management experience
- Excellent communication skills
- Meticulous attention to detail, highly organised and capable of handling multiple tasks
- A proactive self‑starter who can work independently with good judgement and minimal direction
Assistant General Manager in Alderley Edge employer: San Carlo Restaurant Group
Contact Detail:
San Carlo Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in Alderley Edge
✨Tip Number 1
Network like a pro! Reach out to your connections in the restaurant industry, especially those who might know someone at San Carlo. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up and shine! If you can, visit the restaurant and introduce yourself to the team. A personal touch can make you memorable and show your genuine interest in the role.
✨Tip Number 3
Prepare for the interview by knowing the ins and outs of San Carlo. Familiarise yourself with their values, menu, and what makes them stand out. This will help you connect your experience to their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Assistant General Manager in Alderley Edge
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the restaurant industry shine through. We want to see your enthusiasm for creating memorable dining experiences and how you can contribute to our vibrant team at San Carlo.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant General Manager role. Highlight relevant experience and skills that match the job description, so we can see why you're the perfect fit for our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a strong candidate. Use bullet points where possible to make it easy for us to read.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us quickly and securely, and you can easily keep track of your application status!
How to prepare for a job interview at San Carlo Restaurant Group
✨Know the Company Inside Out
Before your interview, make sure you research San Carlo Restaurant Group thoroughly. Understand their history, values, and what sets them apart in the restaurant industry. This will not only show your genuine interest but also help you tailor your answers to align with their culture.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved operations. Be ready to discuss how you can motivate and develop your team at San Carlo.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of situations where you've had to handle customer complaints or manage staff performance. Practising these scenarios will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the training opportunities available through the Elevate Training Academy or ask how success is measured for the Assistant General Manager role. This shows your enthusiasm for the position and your commitment to growth within the company.
