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- Tasks: Lead a dynamic team and ensure top-notch service in a bustling restaurant environment.
- Company: Join the San Carlo family, a renowned Italian restaurant group with global reach.
- Benefits: Enjoy free meals, 50% discounts, and access to training and development opportunities.
- Why this job: Be part of a vibrant team and make a real impact in the hospitality industry.
- Qualifications: 2 years of experience in a similar role and strong team management skills.
- Other info: Opportunities for international work and recognition through monthly awards.
The predicted salary is between 30000 - 42000 £ per year.
San Carlo Regent Street are hiring a Floor Manager! Competitive Industry pay (based on salary & Tronc).
Our story
The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Qatar and with new sites set to open in Miami.
Colleague Benefits:
- Free Meals on Duty - Delicious, healthy meals, all free
- 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
- Refer a Friend - Bring your friends and earn up to £1,000 per person
- Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app
- Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
- Squadra App - Offering you discounts and rewards with thousands of companies worldwide
- Wagestream - Access to earned pay at any point of the month
- Legal and Financial Advice - Free legal and financial advice for you and your family
- Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
- San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
- Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
- Best in Class Pension - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities:
- Delegate work assignments, find the right person and assign them the right job adapting to the skill and necessities.
- Assist in the recruitment for new employees for the restaurant.
- Ensure smooth running of the restaurant and ensure restaurant is staffed at correct levels each day.
- Ensure delivery of high standard of service at all times.
- Support employee performance and encourage to an acceptable standard.
- Assist and support training and development of all employees.
- Deal effectively with customer complaints.
Required Qualifications & Experience:
- 2 year’s experience in a similar role
- Team management experience
- Excellent communication skills
- Meticulous attention to detail, highly organised and capable of handling multiple tasks
- A proactive self-starter who can work independently with good judgement and minimal direction.
Compensation: Competitive salary.
Floor Manager in City of Westminster employer: San Carlo Regent Street
Contact Detail:
San Carlo Regent Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at San Carlo. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality during interviews! San Carlo values team spirit and a positive attitude, so let your passion for hospitality shine through. Be yourself and don’t be afraid to share your ideas.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios as a Floor Manager. They’ll want to see your problem-solving skills and how you manage a busy restaurant environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates from us.
We think you need these skills to ace Floor Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about joining our team and contributing to the San Carlo family.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the Floor Manager role. We want to see how your skills align with our needs, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for San Carlo. Keep it engaging and personal, and don’t forget to mention any specific experiences that relate to the responsibilities listed in the job description.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to hear from you!
How to prepare for a job interview at San Carlo Regent Street
✨Know Your Stuff
Before the interview, make sure you know all about San Carlo and its values. Familiarise yourself with their story, the number of restaurants, and their commitment to quality service. This shows genuine interest and helps you connect your experience to their mission.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to demonstrate your team management experience. Prepare examples of how you've successfully delegated tasks, supported employee performance, and handled customer complaints in previous roles. Be ready to discuss specific situations where your leadership made a difference.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Think about potential scenarios you might face as a Floor Manager, like dealing with a difficult customer or managing a busy shift. Practising your responses will help you articulate your thought process clearly during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared. Ask about the training opportunities available through the Elevate Training Academy or how they celebrate employee achievements. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
