At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a smooth dining experience.
- Company: Join the vibrant San Carlo family with over 30 years of Italian culinary excellence.
- Benefits: Free meals, 50% staff discount, and global opportunities await you!
- Other info: Enjoy training, recognition awards, and a chance to work internationally.
- Why this job: Be part of a dynamic team and make every guest's experience memorable.
- Qualifications: Previous experience in hospitality and excellent communication skills are a must.
The predicted salary is between 20000 - 25000 € per year.
San Carlo Manchester are hiring a Host!
Our story: The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester, with a growing number overseas – including Kuwait, Bangkok and Qatar, and with new sites set to open in Miami.
Colleague Benefits:
- Free Meals on Duty - Delicious, Healthy meals, all free
- 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
- Refer a Friend - Bring your friends and earn up to £1,000 per person
- L'Accadamia Training Academy - Commitment to training and continuing professional development with our San Carlo training app
- Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
- Squadra App - Offering you discounts and rewards with thousands of companies worldwide
- Wagestream - Access to earned pay at any point of the month
- Legal and Financial Advice - Free legal and financial advice for you and your family
- Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
- San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
- Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
- Best in Class Pension - San Carlo has partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities:
- Greeting guests as they enter the restaurant and welcoming them
- Managing the restaurant's waiting list and seating guests promptly and efficiently
- Maintaining an organized and tidy front of house area, including the hostess stand, waiting area, and restrooms
- Answering phone calls and managing reservations
- Answering guest inquiries about the restaurant's menu, special promotions, or other services offered
- Collaborating with servers and kitchen staff to ensure timely and accurate delivery of food and beverages
- Keeping track of table turnover and communicating table availability to servers
- Handling any customer complaints or issues in a courteous and professional manner
- Maintaining accurate records of guest counts and reservations
Required Qualifications & Experience:
- Experience in a similar role
- Excellent communication skills
- Meticulous attention to detail, highly organised and capable of handling multiple tasks
- A proactive self-starter who can work independently with good judgement and minimal direction
Host in Manchester employer: San Carlo Manchester
San Carlo Manchester is an exceptional employer, offering a vibrant work culture that celebrates Italian hospitality and values its team members. With benefits like free meals on duty, extensive training opportunities through L'Accadamia Training Academy, and the chance to work internationally, employees are supported in their professional growth while enjoying a rewarding and dynamic environment. Join us to be part of a family-run business that recognises and rewards hard work, ensuring every colleague feels valued and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Host in Manchester
✨Tip Number 1
Get to know the restaurant scene in your area! Research places like San Carlo and understand their vibe. This way, when you walk in for an interview, you can chat about what makes them special and show you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Host, you'll be the first point of contact for guests. Try role-playing with friends or family to get comfortable greeting people and managing reservations. Confidence is key!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable when you go for your interview. It shows you care about the role and the restaurant's image.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your personality and passion for the role right from the start.
We think you need these skills to ace Host in Manchester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Host role at San Carlo. Highlight any relevant experience and skills that match the job description. We love seeing how your background aligns with what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role – we want to get to know you quickly!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you're keen on joining our team at San Carlo. We can't wait to hear from you!
How to prepare for a job interview at San Carlo Manchester
✨Know the San Carlo Story
Before your interview, take some time to learn about the history of San Carlo and its growth over the years. Understanding the family values and the journey of the restaurant will help you connect with the interviewers and show your genuine interest in the role.
✨Show Off Your Communication Skills
As a Host, excellent communication is key. During the interview, practice clear and confident speaking. You might even want to prepare a few examples of how you've effectively communicated in past roles, especially when handling guest inquiries or complaints.
✨Demonstrate Your Organisational Skills
Being meticulous and organised is crucial for this role. Bring up specific instances where you've successfully managed multiple tasks or maintained order in a busy environment. This will highlight your ability to handle the fast-paced nature of a restaurant.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the Host position, the team dynamics, or the training opportunities available. This shows that you're not only interested in the job but also in how you can grow within the company.
