At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a smooth dining experience.
- Company: Join the San Carlo family, a renowned Italian restaurant group with global reach.
- Benefits: Enjoy free meals, 50% discounts, and access to training and development.
- Other info: Opportunities for international work and recognition through awards.
- Why this job: Be part of a vibrant team and create memorable experiences for guests.
- Qualifications: Great communication skills and a passion for hospitality.
The predicted salary is between 20000 - 25000 € per year.
San Carlo Manchester are hiring a Host!
Our story: The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Qatar and with new sites set to open in Miami.
Benefits:
- Free Meals on Duty - Delicious, Healthy meals, all free
- 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
- Refer a Friend - Bring your friends and earn up to £1,000 per person
- L'Accademia Training Academy - Commitment to training and continuing professional development with our San Carlo training app
- Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
- Squadra App - Offering you discounts and rewards with thousands of companies worldwide
- Wagestream - Access to earned pay at any point of the month
- Legal and Financial Advice - Free legal and financial advice for you and your family
- Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
- San Carlo Awards - Our annually San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
- Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
- Best in Class Pension - San Carlo has partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities:
- Greeting guests as they enter the restaurant and welcoming them
- Managing the restaurant's waiting list and seating guests promptly and efficiently
- Maintaining an organized and tidy front of house area, including the hostess stand, waiting area, and restrooms
- Answering phone calls and managing reservations
- Answering guest inquiries about the restaurant's menu, special promotions, or other services offered
- Collaborating with servers and kitchen staff to ensure timely and accurate delivery of food and beverages
- Keeping track of table turnover and communicating table availability to servers
- Handling any customer complaints or issues in a courteous and professional manner
- Maintaining accurate records of guest counts and reservations
Host employer: San Carlo Manchester
San Carlo Manchester is an exceptional employer, offering a vibrant work culture that celebrates teamwork and individual contributions. With benefits like free meals on duty, extensive training opportunities through L'Accademia Training Academy, and the chance to work internationally, employees are supported in their professional growth while enjoying a rewarding and dynamic environment. Join us to be part of a family-run business that values its staff and fosters a sense of community both in and out of the workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Host
✨Tip Number 1
Get to know the restaurant vibe! Before you apply, pop in for a meal or a coffee. This way, you can chat with staff and get a feel for the atmosphere. Plus, it shows your genuine interest when you mention your visit during the interview!
✨Tip Number 2
Network like a pro! Reach out to friends or acquaintances who might know someone at San Carlo. A personal recommendation can go a long way in landing that host position. Don’t be shy; we all love a good connection!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to hospitality. Think about how you'd handle guest complaints or manage busy times. We want to see your personality shine through, so be yourself!
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, you’ll find all the latest openings and updates there. Let’s get you on board with the San Carlo family!
We think you need these skills to ace Host
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly and approachable tone can really make a difference.
Tailor Your Application:Make sure to tailor your application specifically for the Host role at San Carlo. Highlight any relevant experience you have in hospitality or customer service, and don’t forget to mention your love for Italian cuisine!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid long-winded sentences and focus on what makes you a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at San Carlo Manchester
✨Know the San Carlo Story
Before your interview, take some time to learn about the history of San Carlo and its growth over the years. Understanding the family values and the journey of the Distefano family will help you connect with the brand and show your genuine interest in being part of their team.
✨Practice Your Greeting
As a Host, your first impression is crucial. Practice a warm and welcoming greeting that reflects the Italian hospitality San Carlo is known for. Role-play with a friend or family member to get comfortable with how you’ll greet guests and manage their expectations.
✨Familiarise Yourself with the Menu
Make sure you know the menu inside out! Being able to answer questions about dishes, specials, and promotions will demonstrate your commitment to providing excellent customer service. It’s also a great way to impress during the interview when asked about your knowledge of the offerings.
✨Showcase Your Team Spirit
Collaboration is key in a restaurant environment. Be ready to share examples of how you've worked well with others in previous roles. Highlighting your ability to communicate effectively with servers and kitchen staff will show that you understand the importance of teamwork in delivering a great dining experience.
