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- Tasks: Greet guests, take orders, serve food, and ensure customer satisfaction.
- Company: Join San Carlo, a leading family-owned restaurant group with 25 locations across the UK.
- Benefits: Enjoy free meals, discounts for friends and family, and flexible pay management.
- Why this job: Be part of a vibrant team in a dynamic environment with opportunities for growth.
- Qualifications: Previous experience in a similar role and strong multitasking skills required.
- Other info: Access exclusive training and wellbeing resources through our online platforms.
San Carlo Restaurant Group is hiring a Waiter/Waitress! Based on authentic modern Italy, San Carlo Group is expanding with 25 restaurants across the UK and an increasing international presence. Our restaurants include San Carlo, Cicchetti, Alto at the rooftop, Selfridges, Bottega, Isola, Fumo, Signor Sassi, Champagne Bar, and Gran Cafe.
Join one of the world’s leading family-owned companies with global opportunities. Enjoy delicious, healthy meals while on duty – all free. Receive a 30% discount in our restaurants for you and your friends & family. Access Squadra, our exclusive platform offering discounts and rewards at thousands of companies worldwide. Benefit from support in training and ongoing professional development. Participate in online training via our San Carlo app ‘lacademia’. Use Wagestream to access, track, and manage your pay flexibly. Access a confidential Employee Assistance Program (EAP) with a 24/7 helpline for you and your family. Enjoy free confidential counseling sessions to support your wellbeing. Utilize our online health portal for resources to help you reach your health goals. Explore Hapi-life, a platform dedicated to mental, financial, social, and physical wellbeing. Refer a friend and earn up to £1000 per person through our ‘Refer a Friend’ program.
Key Responsibilities:
- Greeting guests and escorting them to their tables.
- Presenting menus and taking food and drink orders.
- Recommending dishes and beverages to guests.
- Serving food and drinks promptly and efficiently.
- Checking on guests to ensure satisfaction and resolving issues.
- Processing payments and handling cash and card transactions.
- Assisting with restaurant setup and cleanup before and after service.
- Cleaning and resetting tables for new guests.
- Collaborating with kitchen and bar staff to ensure timely and accurate service.
Required Qualifications & Experience:
- Experience in a similar role.
- Excellent attention to detail, highly organized, and capable of multitasking.
- Proactive self-starter with good judgment who can work independently.
The starting salary is £10.42 per hour, with potential increases based on experience, assessed during the interview.
Waiter/Waitress - San Carlo - Birmingham, West Midlands employer: San Carlo Group
Contact Detail:
San Carlo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress - San Carlo - Birmingham, West Midlands
✨Tip Number 1
Familiarise yourself with the San Carlo brand and its menu. Knowing the dishes and drinks they offer will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. As a waiter/waitress, you'll need to interact with guests frequently, so consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Network with current or former employees of San Carlo. They can provide valuable insights into the company culture and what the hiring managers are looking for in candidates.
✨Tip Number 4
Prepare questions to ask during your interview. This shows your enthusiasm for the position and helps you determine if the restaurant is the right fit for you.
We think you need these skills to ace Waiter/Waitress - San Carlo - Birmingham, West Midlands
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Focus on roles where you've demonstrated excellent customer service, multitasking, and teamwork skills, as these are crucial for a Waiter/Waitress position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the restaurant industry. Mention why you want to work at San Carlo specifically and how your skills align with their values and expectations.
Highlight Relevant Experience: In your application, emphasise any previous experience in similar roles. Include specific examples of how you've successfully managed customer interactions, handled orders, and contributed to a positive dining experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality sector.
How to prepare for a job interview at San Carlo Group
✨Know the Menu Inside Out
Familiarise yourself with the menu and specials at San Carlo. Being able to confidently recommend dishes and drinks will impress your interviewers and show that you're genuinely interested in the role.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond for guests, as this is crucial in the hospitality industry.
✨Showcase Your Teamwork Abilities
San Carlo values collaboration among staff. Be ready to discuss how you've worked effectively in a team before, especially in high-pressure environments, to ensure smooth service.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the establishment.
