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- Tasks: Lead the reception team and ensure smooth restaurant operations.
- Company: Join a family-owned Italian restaurant group with global opportunities.
- Benefits: Enjoy free meals, discounts, gym perks, and wellness support.
- Why this job: Be part of a vibrant culture focused on career growth and teamwork.
- Qualifications: 2 years in a similar role with strong team management skills required.
- Other info: Flexible pay management and a supportive work environment await you.
The predicted salary is between 36000 - 60000 £ per year.
Reception Manager – Isola, London Isola are hiring a Reception Manager! Our story The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Qatar and with new sites set to open in Egypt and Miami. Colleague Benefits: You will be joining, one of the world\’s leading family-owned companies – which means global opportunities Delicious, healthy Meals whilst on duty – all free 30% discount in our restaurants, for you and your friends & family Gym discount scheme Squadra – our very own people platform offering you free discounts and rewards at thousands of companies worldwide from groceries to holidays. Support in training and continuing Professional development Online development training with our San Carlo App \’lacademia\’ Wagestream – giving you flexibility to access, track, build and better manage your pay. Access to a confidential Employee Assistance Program (EAP) with a 24/7 helpline for you and your family. Free confidential counselling sessions to help with you and your families wellbeing Free online health portal – giving you resources at your fingertips to help you reach your goals. Access to Hapi-life – a platform to help you live your life healthier covering Mental, Financial, Social & Physical wellbeing. Bring your friends and take part in our generous \’Refer a Friend\’ programme and earn up to 1000 per person! Key Responsibilities: Undertake all waiter/waitress responsibilities where relevant/needed Monitor and drive Spend Per Head in your department Effectively organise and run shifts as a duty manager Ensure that all Restaurant consumables are kept to par and are within budget spend Take responsibility for all Restaurant stock control including, wastage, ordering, invoicing, stock levels and maintenance in your department Ensure a two-week rota is available for the Restaurant team at all times, working a month in advance for forecast rota Regularly hold reviews with each restaurant team member to encourage career development/progression Liaise with General Manager for any guidance and to communicate any training Ensure that team staff levels are assessed weekly and actively recruit if needed Take a lead on all Restaurant recruitment and ensure an excellent candidate experience throughout the process. Onboarding of new staff, including full restaurant training and all CPL compliance is completed Ensure your department has an up to date Talent Pipeline with training needs and succession plans Ensure health checks are conducted once a month with an action plan produced and delegated amongst the team to ensure completion. Ensure all Health & Safety policies are met, including all legislative and licencing requirements Required Qualifications & Experience: 2 year\’s experience in a similar role Team management experience Excellent communication skills Meticulous attention to detail, highly organised and capable of handling multiple tasks A proactive self-starter who can work independently with good judgement and minimal direction
Reception Manager - Isola, London employer: San Carlo Group
Contact Detail:
San Carlo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager - Isola, London
✨Tip Number 1
Familiarize yourself with the San Carlo brand and its values. Understanding the family-owned aspect and the importance of authentic Italian cuisine will help you connect with the company's culture during your interactions.
✨Tip Number 2
Highlight your team management experience in conversations. Be ready to share specific examples of how you've successfully led a team, managed shifts, and improved operational efficiency in previous roles.
✨Tip Number 3
Demonstrate your proactive nature by preparing questions about the role and the restaurant's operations. This shows your genuine interest and helps you stand out as a candidate who is ready to take initiative.
✨Tip Number 4
Network with current or former employees of Isola or other San Carlo restaurants. They can provide valuable insights into the company culture and expectations, which can be beneficial during your discussions.
We think you need these skills to ace Reception Manager - Isola, London
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with Isola and the San Carlo group. Highlight your understanding of their values and how you can contribute to their family-oriented culture in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience in team management and customer service. Use specific examples that demonstrate your ability to handle multiple tasks and your meticulous attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your proactive approach. Mention your previous experience in similar roles and how it aligns with the responsibilities listed in the job description.
Highlight Relevant Skills: In your application, emphasize your excellent communication skills and your ability to organize and run shifts effectively. Provide examples of how you've successfully managed teams and improved operational efficiency in past roles.
How to prepare for a job interview at San Carlo Group
✨Showcase Your Leadership Skills
As a Reception Manager, you'll be leading a team. Be prepared to discuss your previous management experiences and how you've successfully motivated and developed your team members. Share specific examples that highlight your leadership style.
✨Demonstrate Your Organizational Abilities
The role requires meticulous attention to detail and the ability to handle multiple tasks. Prepare to talk about how you prioritize tasks and manage time effectively in a busy environment. Consider sharing a situation where your organizational skills made a significant impact.
✨Communicate Clearly and Confidently
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions and rehearse them to ensure you convey your ideas effectively.
✨Understand the Company Culture
Isola is part of a family-owned company with a rich history. Research the company's values and culture, and think about how your personal values align with theirs. Be ready to express why you want to work for Isola specifically and how you can contribute to their success.
