At a Glance
- Tasks: Lead a vibrant team, manage shifts, and ensure top-notch service in a bustling restaurant.
- Company: Join the San Carlo family, a renowned Italian restaurant group with global opportunities.
- Benefits: Enjoy free meals, 50% discounts, and access to training and development.
- Other info: Opportunities for career growth and international experiences await you!
- Why this job: Be part of a dynamic environment where your leadership can shine and make a difference.
- Qualifications: 2 years in a similar role with strong team management and communication skills.
The predicted salary is between 30000 - 40000 € per year.
San Carlo Alderley Edge are hiring a Head Host!
Colleague Benefits:
- Free Meals on Duty - Delicious, healthy meals, all free
- 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
- Refer a Friend - Bring your friends and earn up to £1,000 per person
- Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app
- Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
- Squadra App - Offering you discounts and rewards with thousands of companies worldwide
- Wagestream - Access to earned pay at any point of the month
- Legal and Financial Advice - Free legal and financial advice for you and your family
- Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
- San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
- Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
- Best in Class Pension - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities:
- Undertake all waiter/waitress responsibilities where relevant/needed
- Monitor and drive Spend Per Head in your department
- Effectively organise and run shifts as a duty manager
- Ensure that all Restaurant consumables are kept to par and are within budget spend
- Take responsibility for all Restaurant stock control including, wastage, ordering, invoicing, stock levels and maintenance in your department
- Ensure a two-week rota is available for the Restaurant team at all times, working a month in advance for forecast rota
- Regularly hold reviews with each restaurant team member to encourage career development/progression
- Liaise with General Manager for any guidance and to communicate any training
- Ensure that team staff levels are assessed weekly and actively recruit if needed
- Take a lead on all Restaurant recruitment and ensure an excellent candidate experience throughout the process.
- Onboarding of new staff, including full restaurant training and all CPL compliance is completed
- Ensure your department has an up to date Talent Pipeline with training needs and succession plans
- Ensure health checks are conducted once a month with an action plan produced and delegated amongst the team to ensure completion.
- Ensure all Health & Safety policies are met, including all legislative and licencing requirements
Required Qualifications & Experience:
- 2 year’s experience in a similar role
- Team management experience
- Excellent communication skills
- Meticulous attention to detail, highly organised and capable of handling multiple tasks
- A proactive self-starter who can work independently with good judgement and minimal direction
Reception Manager in Alderley Edge employer: San Carlo Alderley Edge
San Carlo Alderley Edge is an exceptional employer, offering a vibrant work culture that celebrates teamwork and individual growth. With competitive pay, free meals on duty, and a commitment to professional development through the Elevate Training Academy, employees are empowered to thrive in their roles. The opportunity to work in various international locations and participate in community volunteering further enhances the rewarding experience of being part of the San Carlo family.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Manager in Alderley Edge
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Reception Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Follow San Carlo Alderley Edge on social media and engage with their posts. This shows your interest and can help you stand out when applying through our website.
✨Tip Number 3
Prepare for interviews by researching common questions for management roles. Practice your answers and think of examples that showcase your team management experience and attention to detail.
✨Tip Number 4
Don’t forget to follow up after an interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the Reception Manager position.
We think you need these skills to ace Reception Manager in Alderley Edge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Reception Manager role. Highlight your relevant experience and skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with San Carlo and how your background makes you the perfect fit for the Head Host position. Keep it engaging and personal!
Show Off Your Experience:Don’t hold back on showcasing your previous roles, especially those related to team management and customer service. We love seeing how you've made an impact in past positions, so share those success stories with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at San Carlo Alderley Edge
✨Know the Company Inside Out
Before your interview, take some time to research San Carlo Alderley Edge. Understand their history, values, and what makes them unique in the restaurant industry. This will not only impress your interviewers but also help you tailor your answers to align with their ethos.
✨Showcase Your Leadership Skills
As a Reception Manager, you'll need to demonstrate strong team management abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved processes. Be ready to discuss how you can motivate and develop your team at San Carlo.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle multiple tasks. Think of situations where you've had to manage busy shifts or deal with customer complaints. Practising these scenarios will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
