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- Tasks: Lead client relationships and manage projects to ensure top-notch delivery.
- Company: Join SAMY, a global social-first agency with a bold and transformative culture.
- Benefits: Competitive salary, career growth, and the chance to work with exciting global clients.
- Why this job: Shape the future of brand communication while working on impactful global campaigns.
- Qualifications: 5+ years in media/agency, strong client management, and team leadership skills.
- Other info: Dynamic environment with opportunities for personal and professional development.
The predicted salary is between 36000 - 60000 £ per year.
SAMY is a leading global social first agency. We activate end-to-end media strategies, connecting with audiences in the most integrated and effective ways to solve key business challenges and make brands matter. We are the first international ecosystem fueled by creativity, technology and culture, and by a team of 900+ people across 20 offices and 55 markets, serving more than 270 leading clients, including Europe, the U.S. and Latin America, who live and breathe social-first. Together, we create relevancy in the social universe for blue-chip brands such as L’Oréal, The North Face, Diageo, Microsoft and Samsung, among others. Our vision is to lead the evolution of brand communication. At our core, we are Bold, Human and Transformative. We are adventurous. SAMY is where your career pushes boundaries and unlocks your highest potential. We were born with a desire to go further. To defy the status quo. To reshape our world. This is your opportunity to work around the globe. With exciting clients. In projects that shape the industry.
An Senior Account Manager at SHARE is responsible to lead delivery and build relationships with new and existing clients, ensuring projects are delivered on time, in scope, and to SHARE’s highest standard of quality. They will manage an Accounts team that will work across various accounts large and small, including global. This means the role will join a dynamic dedicated team working on global campaigns, both in isolation or in unison with agencies and stakeholders to cover media strategy, creative, social, production, and influencer management. They will be required to manage a team of Account Executives/Managers and work with them to develop their career development and journey, ensuring they are matched accordingly to the agency's client portfolio.
Key responsibilities lie in ensuring client happiness, account retention and growth while working strategically with the client on their core business KPIs. An Senior Account Manager should be working to ensure their Accounts team meet client expectation but also seek to provide real value to the client's business be that within our current remit with our clients or through our other product offerings.
EXPERIENCE
- Minimum of 5 years of media and/or agency experience
- Experience in managing clients accounts and projects from briefing to project completion - both large and small, and also global
- Experience in onboarding, training, managing and growing/recruiting new starters and teams
- Can quickly ascertain businesses drivers, goals and needs
- Think strategically with senior stakeholders on their brand or business KPIs/objectives to identify need
REQUIREMENTS
- Ability to navigate all levels of a global workplace, thus having a strong understanding of the client’s business, different ways of working, cultures and markets
- Strong communication and presentation skills (both verbal and written), able to present to and deal with clients and stakeholders directly
- Excellent organisational skills and attention to detail, project/deadline management, time management and resourcing
- Ability to take client briefs and translate them into clear and actionable tasks
- Proactivity in seeking out incremental opportunities to grow accounts, upselling relevant SHARE services and products
- Demonstrable understanding of stakeholder’s needs and how to make them superstars within their own business
- Able to draft new client contracts and scope of works (SOWs)
- Vested interest in the growth of the business and our client portfolio and support the Head of Account Management to achieve this - this may include supporting on pitches/new business
- Can work strategically with senior stakeholders on their brand or business KPIs/objectives to identify their needs
- Can support internal marketing (incl. content) teams to PR SHARE to our client roster and potential customers
- Knowledge of paid media and influencer identification
- Additional language would be a bonus (Spanish)
ATTRIBUTES
- Proactive self-starter – able to take tasks and run with them
- Enthusiasm and passion for digital, marketing, and the part that data can play in creative ideation
- Excellent team player, willing to grow quickly and remain adaptable to the developing needs of a fast paced agency
- An approachable individual, who can have account issues escalated to and managed appropriately
- Calm, collected and positive attitude
Senior Account Manager in London employer: SAMY
Contact Detail:
SAMY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work and achievements. When you’re chatting with potential employers, having tangible examples of your success can really set you apart from the crowd.
✨Tip Number 3
Prepare for interviews like it’s a big game day! Research the company, understand their clients, and think about how you can add value. Practise common interview questions and come up with your own to ask – it shows you’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities waiting for you. Plus, applying directly can sometimes give you a better chance of getting noticed by the hiring team.
We think you need these skills to ace Senior Account Manager in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how your passion for digital marketing and creativity aligns with our mission at SAMY. Make it personal and relatable!
Tailor Your Experience: Don’t just list your past jobs; connect your experience to what we’re looking for. Highlight specific projects where you’ve managed accounts or led teams, especially those that relate to global campaigns. We love seeing how you can bring value to our clients!
Be Clear and Concise: We appreciate a well-structured application. Use clear language and bullet points to make your achievements stand out. Remember, we’re looking for strong communication skills, so show us you can convey your ideas effectively!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at SAMY
✨Know Your Clients Inside Out
Before the interview, research SAMY's key clients and their recent campaigns. Understanding their business challenges and how SAMY has helped them will show your proactive approach and strategic thinking.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in managing teams and projects. Prepare examples of how you've developed team members and ensured client satisfaction, as this role requires strong leadership and relationship-building skills.
✨Demonstrate Your Strategic Thinking
Think about how you can align your past experiences with the KPIs and objectives of potential clients. Be prepared to share specific instances where you've identified needs and provided solutions that drove growth.
✨Communicate Clearly and Confidently
Practice your presentation skills, as strong communication is key for this role. Be clear and concise when discussing your ideas, and don’t hesitate to ask questions to show your engagement and interest in the position.
