At a Glance
- Tasks: Drive client growth by spotting opportunities and expanding relationships.
- Company: Join SAMY, a leading global social-first agency with a creative edge.
- Benefits: Enjoy unlimited holiday, hybrid working, and competitive perks.
- Why this job: Make a real impact with exciting clients and innovative projects.
- Qualifications: Experience in agency or SaaS environments with a focus on client strategy.
- Other info: Be part of a dynamic team that values curiosity and smart ideas.
The predicted salary is between 36000 - 60000 £ per year.
SAMY is a leading global social first agency. We activate end-to-end media strategies, connecting with audiences in the most integrated and effective ways to solve key business challenges and make brands matter. We are the first international ecosystem fueled by creativity, technology and culture, and by a team of 900+ people across 20 offices and 55 markets, serving more than 270 leading clients, including Europe, the U.S. and Latin America, who live and breathe social-first. Together, we create relevancy in the social universe for blue-chip brands such as L’Oréal, The North Face, Diageo, Microsoft and Samsung, among others. Our vision is to lead the evolution of brand communication. At our core, we are Bold, Human and Transformative. We are adventurous. SAMY is where your career pushes boundaries and unlocks your highest potential. We were born with a desire to go further. To defy the status quo. To reshape our world.
This is your opportunity to work around the globe. With exciting clients. In projects that shape the industry.
We’re on the lookout for a Client Growth Manager who loves spotting opportunities, joining the dots and turning smart thinking into real commercial impact. This role is all about growing existing client accounts; finding new ways to add value, expand relationships and unlock revenue.
You might come from a social or creative agency, a SaaS or product-led business or a hybrid of the two. Either way, you’re someone who blends client instinct, social smarts and data-led growth thinking and knows how to make ideas land. You’ll work across a broad mix of accounts, helping clients see what’s next and how our social, paid, influencer and tech-led solutions can help them get there.
What You’ll Be Doing- Growing Accounts
- Own growth across a portfolio of clients, spotting opportunities to upsell, cross-sell, and expand
- Lead annual reviews and growth plans that feel inspiring, not salesy
- Build deeper relationships across client teams to unlock new opportunities
- Social-First, Growth-Led Thinking
- Bring strong social instincts and a clear view of how platforms, culture and tech drive growth and impact
- Stay curious about platform updates, emerging tech, and cultural trends and turn them into ideas clients actually need
- Performance & Experimentation
- Use insight and data to identify what’s working, what’s not and what we should test next
- Help improve acquisition, conversion, retention and LTV across accounts
- Track performance metrics and use them to tell clear, compelling growth stories
- Client Partnership
- Act as a trusted, senior partner, confident in knowing when to push and when to support
- Present ideas clearly, sell in new thinking and bring clients on the journey
- Make growth feel collaborative, exciting, and achievable
- Commercial & Collaboration
- Shape scopes and proposals for new initiatives and expansions
- Work closely with Client Services and our executional teams to bring ideas to life
- Enable account teams with frameworks, insight, and fresh thinking that fuels growth
- Experience in an agency and/or SaaS environment
- A background in account growth, client strategy, growth marketing or commercial roles
- Strong understanding of social (organic, paid, influencer) and how it connects to wider digital and tech solutions
- Comfortable with data, insight, and experimentation but equally happy shaping a narrative
- A confident communicator who builds trust quickly
- Curious, proactive, and energised by variety
- A growth-focused role with real autonomy and influence
- Exposure to a wide mix of clients from beauty to automotive and everything in between
- A team that values energy, ownership, curiosity and smart ideas
- Competitive benefits (unlimited holiday) and hybrid working (2 days a week in Shoreditch)
WE REQUIRE APPLICANTS TO HAVE PERMANENT FULL TIME WORK PERMIT FOR THE UK. APPLICANTS WITHOUT THIS CHARACTERISTIC WON’T BE CONSIDERED IN THE INTERVIEW PROCESS.
Client Growth Manager employer: SAMY
Contact Detail:
SAMY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Growth Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. The more connections you make, the better your chances of landing that Client Growth Manager role.
✨Tip Number 2
Show off your social smarts! When you get the chance to chat with recruiters or during interviews, share your insights on current trends in social media and how they can impact client growth. This will demonstrate your passion and knowledge, making you stand out from the crowd.
✨Tip Number 3
Prepare for those interviews! Research SAMY and its clients thoroughly. Understand their values, recent campaigns, and how you can contribute to their growth. Tailor your answers to show how your experience aligns with their needs, especially in terms of upselling and cross-selling.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the SAMY team. So, get your application in and let’s make some magic happen!
We think you need these skills to ace Client Growth Manager
Some tips for your application 🫡
Show Your Passion for Growth: When you're writing your application, let your enthusiasm for client growth shine through! We want to see how you spot opportunities and turn them into real results. Share specific examples of how you've helped clients grow in the past.
Be Data-Driven: We love a good story backed by data! Make sure to highlight your experience with performance metrics and how you've used insights to drive growth. This will show us that you can blend creativity with analytical thinking.
Tailor Your Application: Don’t just send a generic application our way. Take the time to tailor your CV and cover letter to reflect the skills and experiences that align with the Client Growth Manager role. We appreciate when candidates take the extra step!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at SAMY
✨Know Your Clients
Before the interview, research SAMY's key clients and their recent campaigns. Understanding their brand values and how they connect with audiences will help you demonstrate your ability to grow client accounts effectively.
✨Showcase Your Social Savvy
Be prepared to discuss current social media trends and how they can impact client growth. Bring examples of how you've used social-first strategies in past roles to drive results, as this aligns perfectly with what the company is looking for.
✨Data-Driven Storytelling
Since the role involves using data to inform decisions, practice explaining how you've used insights to shape strategies in previous positions. Be ready to share specific metrics that highlight your success in improving acquisition and retention.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Show your enthusiasm for collaboration and partnership, as this role requires a strong ability to work closely with clients and internal teams to achieve growth.