Global Account Director

SAMY is the global powerhouse leading the evolution of brand communication. We help brands matter in a social-first world through research, creativity, technology, and integrated influencer marketing to deliver impactful, data-driven solutions and drive growth for brands. With over 1000 employees in 15+ offices across 18 countries (Europe, U.S., Latin America) and operating in 55 markets, SAMY serves over 100 leading clients, specializing in award-winning, end-to-end digital campaigns.

Mission

Based in the UK but reporting into both the UK and global accounts team, you’ll serve as the senior day-to-day strategic lead across key accounts, ensuring projects are thoughtfully planned, smoothly delivered and positively received. A core part of the role is acting as the bridge between our UK clients and the wider global agency team, maintaining clarity, momentum and alignment throughout. This position requires strong judgement, the ability to build trusted client relationships and solid commercial awareness. You’ll help clients feel assured, keep teams connected and ensure work progresses efficiently from initial brief through to delivery.

Key Responsibilities

• Client Leadership – You’ll act as the primary senior partner in the UK; leading meetings, managing feedback, setting expectations and building strong, credible relationships.
• Identifying Growth Opportunities – You’ll look for smart, relevant ways to grow accounts through new channels, innovative solutions, expanded services or global expansion.
• Translating Briefs into Action – You’ll turn client asks into clear, practical briefs that enable our teams to deliver at pace and to standard. You’ll monitor progress closely, identify risks early and step in quickly to keep things on course.
• Campaign Planning & Oversight – You’ll guide the planning and rollout of campaigns across organic, paid and influencer channels, ensuring ideas are strategically sound, timelines are achievable and outputs meet the brief across markets.
• Commercial Management – You’ll oversee scopes, budgets and resourcing across your portfolio, ensuring work is delivered efficiently and profitably. You’ll proactively flag risks and maintain strong commercial discipline.
• Performance & Insight – You’ll review performance data and reporting to understand what’s driving results and where improvements are needed, turning insight into clear, practical recommendations.
• Working Across the Global Network – You’ll collaborate closely with colleagues across our international teams, helping to streamline processes, strengthen communication and drive consistently high-quality output.
• Team Management – Lead and mentor Senior Account Managers and account teams, ensuring performance standards, accountability and talent development.

Skills Requirements

• An established Account Director or a strong Senior Account Manager ready to step up.
• Experience in account leadership within social media, digital marketing and integrated agency environments.
• Confident leading UK client relationships with clear communication and sound judgement.
• Excellent presentation and pitch leadership skills.
• Experience partnering with distributed or international teams is highly beneficial.
• Strong grounding in social, particularly organic, paid and influencer.
• Commercially savvy and well organized.
• Calm under pressure, practical and solutions-oriented.

Cultural Fit

Beyond experience, we look for people who truly connect with the way we work. We are kind and direct, communicating clearly, honestly, and respectfully. We collaborate without silos or egos, valuing collective success and recognizing that every idea counts. We give feedback that helps others grow, learning from each other and celebrating progress. We take pride in our work, paying attention to detail and committing to excellence. And we take ownership of what we build, showing initiative, responsibility, and delivering real results. We thrive with people who are kind, collaborative, driven by excellence, and committed to making an impact. If this sounds like you, you’ll thrive at SAMY.

Diversity & Inclusion

At SAMY, we believe in real diversity: teams where each person contributes from their uniqueness. We are committed to creating an inclusive, accessible, and barrier-free environment where every voice matters. We welcome applicants of all abilities and backgrounds. If you need any adjustments during the recruitment process or in your daily work, please let us know. We want you to thrive on an equal footing.

Flexible schedule and hybrid work options that help you balance your time and work in a way that fits your life.

Geographic mobility plan that gives you the chance to explore new opportunities and work from different SAMY locations around the world.

Celebrate your birthday with a day off, and take time to enjoy December 24th and 31st as company holidays to relax, recharge, and enjoy what matters most.

Global social and environmental activities that allow you to take part in initiatives that create a positive impact under the OWN THE IMPACT framework, connecting with colleagues from around the world and contributing to projects that make a difference.

Soft Return lets you transition back to work at your own pace, celebrate new family members with a Welcome SAMY Baby gift, connect with fellow working parents, and get expert coaching for first-time parents.

Mirror Club is our mentoring program designed to accelerate the careers of talented women by connecting them with experienced mentors.

Global Referral Program that lets you refer clients, projects, or teammates, helping SAMY grow stronger while earning rewards for your contributions.